Samsung Galaxy The S6 is a fantastic device, so much so that it exceeds the domestic sales targets set by Samsung itself. The device has been taken to a whole new level of design due to better build quality and a preference for metal over plastic. The result is a device that can easily compete with its main competitor, the iPhone 6, and restore Samsung's first place in the US market.

Despite its popularity, that doesn't mean the Galaxy S6 doesn't have any problems; in fact, there are quite a few of them and they interfere with the daily operation of the device, but we have compiled a list of the most common problems and some simple tricks to eliminate them.

1. Performance issues

It is possible that sometimes the device starts to work slower than usual after prolonged use. No problem, it's easy to fix by doing a reset without the risk of data loss.

1. Turn off your Galaxy S6
2. Press and hold the Home, Power and Volume Down buttons at the same time until the device vibrates.
3. When the Samsung logo loads, release the buttons.
4. Press the Volume Down button until you see the option “Wipe Cache Partition”.
5. Select it using the Power button and click ‘yes’.
6. Reboot your Galaxy S6 after the process is completed.

2. Overheating problems

After prolonged use, does your device literally “burn” in your hands? Or perhaps you've just been backing up all your holiday photos and now your device needs a break?

Just reboot your device into safe mode and leave it alone for a few minutes. This should help quickly reduce the temperature of the device, since only the necessary processes are running in safe mode.

3. Problems with screen rotation

This problem, unfortunately, is not so easy to fix. You need to contact Samsung service since they acknowledged the problem:

Samsung has reported an issue with screen rotation on a very limited number of Galaxy S6s, and a solution is already available. Owners who believe their device is having problems with rotation should call Samsung customer service for support.

However, just in case, reboot your device or reset the settings to check if the problem is resolved.

4. Problems with GPS

Some Galaxy S6s have problems with GPS locking shortly after purchasing the device. This is most likely not hardware related and the smartphone simply needs calibration.

Here's what to do:

1. Go to Galaxy settings S6.
2. Go to the “personal” section and select “privacy and security”.
3. Go to 'location' and then 'location method'.
4. Once there, select ‘GPS only’.
5. Now change it to ‘GPS, Wi-Fi and Mobile Networks’.
6. The GPS should now work fine.
7. If this doesn't help, try rebooting.

5. Battery problems

Samsung has decided in its infinite wisdom to remove the removable battery that we all loved in previous Galaxy models. Unfortunately, this has led to a number of problems for some power users, and even casual users are complaining about the battery draining quickly.

Unfortunately, there is no clear solution to the problem, only tips and tricks:

1. Make sure your Wi-Fi is turned off when you don't need it wireless network. Your device will still try to connect, which wastes battery.
2. Use GPS only when needed - otherwise turn it off.
3. Turn down the screen brightness - this one is pretty obvious.
4. Use energy-saving mode - this will help significantly extend the operating life.

6. WiFi problems

This could be due to a number of reasons, such as your router, so it is advisable to reboot it.

If all else fails, then go to Wi-Fi settings and select "advanced". There, make sure that the 'always allow scanning' feature is turned off, and that 'turn off Wi-Fi in sleep mode' is set to 'always'.

There are a number good wifi analyzers for Google Play- Most likely, your slow internet access on Galaxy S6 is caused by a bad signal from the router.

7. Problems with Bluetooth

This problem can be resolved by putting the device into Safe Mode and removing previously connected devices.

1. Turn off the power of the device. Then, press and hold the Power and Volume Down button.
2. Once it boots up, you can release the Power button, but you need to keep the Volume key pressed.
3. In Safe Mode, you will see text in the lower left corner of the screen.
4. Go to Bluetooth settings and long press on each device and select “forget”.

Other cases

We probably missed a few cases that happened to other users; if so, please feel free to comment below with your question or comment and we will definitely try to help!

Malfunctions:

1. If you notice that your phone has problems with the software, Samsung Galaxy S6 frozen, then you need to flash your cellular telephone.
2. The malfunction of a cellular device can be determined accurately only after our diagnostics, which takes at least forty minutes from the technicians.

What to do if Samsung Galaxy S6 freezes? The answer is simple, contact our service center Samsung Telemama, which will fix these breakdowns on the Samsung Galaxy S6 phone within the shortest possible time and with high quality. Thanks to our experienced engineers, any breakdown can be quickly resolved. In addition to all this, we also provide you with a warranty card for at least one year.



Seize the moment: 2 weeks left until the end of the promotion! Seasonal discount 40-70%
Name of spare parts	Spare part price in rub.		Installation price in rub.
Replacing touch glass	See Discounts		900
Replacing the display	See Discounts		900
Power connector	900 590		900
Microphone\Speaker	900\700 650\450		900
Power button	950 550		900
Sim reader\Flash reader	1200\1300 750\800		900
Antenna module	1200 700		900
Cameras	1400 950		900
Replacing the joystick	1200 900		900
Power chip	2500 1900		900
Display controller	1400 950		900
Transmitter power amplifier	1600 1250		900
Headset controller	1200 750		900
Sound control chip	2200 1450		900
WiFi module	1600 950		900
Bluetooth module	1400 950		900
Vibration motor	990 680		900
Firmware	900
Recovery after impact\water	from 600
Restoration after corrosion	from 900
If you do not find the item you need in the price list, then call us - we will help you.

The price list always contains current prices

How to return Samsung Galaxy S6 for repair?

1. You can drive up to our Telemama service center yourself and personally leave your cellular device with us for repair.
2. Our service also has a service - calling a courier to your home, which you can use.

You Samsung Galaxy S6 hangs? Come to our service center, and our unique specialists with extensive experience will help. They will be able to repair your cell phone and give you excellent results. Our service center is one of the most popular in the city. On our part, we guarantee you quality and efficiency.



What to do if your smartphone or samsung tablet Galaxy is frozen, that is, does not respond to user actions? First of all, don’t panic, the process of forcing a reboot is very simple. There are several ways to restart mobile device and now you will learn about them.

How to force restart Samsung Galaxy if it has a non-removable battery? Many modern models phones, including tablets, don't have removable batteries, and when the device freezes, you can't just take it out and put it back in. If you are in this situation, then follow the instructions:

How to reboot samsung smartphone if it's frozen:

If you have a removable battery, then you need to do the following:


Naturally, you can use the first method even if your smartphone has a removable battery. This is a universal instruction for all devices Samsung, but if you encounter a problem, then describe it in the comments and we will try to help.

This usually happens with low-cost models such as the Galaxy J3, Galaxy J5, Galaxy J7, Galaxy A3 and Galaxy A5. But this problem, unfortunately, does not bypass owners of flagship devices, such as the Samsung Galaxy S6 (Galaxy S6 Edge), Galaxy Note 5 and Galaxy S7 (Galaxy S7 Edge).

But what causes freezes? First, we recommend making sure that your gadget has enough memory free space. For stable operation operating system Requires at least 1 GB of available internal storage space. If this is not the case, then you may have to do full reset. The corresponding instructions are available on our website, so don't worry.

There are situations when your smartphone begins to behave completely inappropriately: it sometimes freezes, sometimes “thinks” for too long, and produces incomprehensible errors. This basically leads to its self-locking or deep shutdown without further response to your actions. This is common when exposed to viruses or conflicting software. This is precisely what leads to such errors. This way your device protects itself and locks itself when the password or graphic key entered incorrectly several times in a row. The device “regards” you as an outside threat, or an outside person for you. In such a situation, only hard will help reset galaxy s6, which is included in each device. This, in other words, is a type of emergency reboot of the system from a very deep comatose state. You only need to activate the process.

But not everything is so smooth. Due to its softness, this function may not give the desired result. What to do then? It's simple, but you need to act decisively. Resetting settings with formatting and loss of information on the hard drive. This is a type of system reinstallation for your PC: everything system files will be destroyed. Of course, unless you prudently transferred them to other hard disks. After all, there is always a way out, isn’t it?

So, by resetting the parameters, we destroy everything saved in the smartphone’s memory. This is a necessary measure for the Galaxy S6 (edge) to return to factory settings if things are really bad.

But you can save the data. You just need to do backup copy information (preferably 2 or more). In 9 cases out of 10, you can save information even from a dead device. We copy the entire amount of information to a flash drive, any USB hard drive or PC, laptop, netbook or other device. If you don’t have enough space, feel free to use online information storage services (DropBox, Yandex disk, Samsung services and much more are now at the disposal of every PC user). After saving, feel free to start the process of “reanimating” the smart phone.

There are 2 ways to do this.

First option to hard reset Samsung Galaxy S6

1. Go to “Settings”.
2. Find the function " Backup, reset" or something similar in wording.
3. Proceed by clicking on “Reset all data”.
4. Further in the text – “Device reset”.
5. The final touch is to activate the “Delete everything” command and wait for the command to complete.
Applause for the resurrected smartphone! And of course to the resuscitator-owner.
True, this method may not raise your device. Then you need to use more stringent measures, namely, a different method (it removes the password or pattern, and will also be useful if your Galaxy S 6 does not turn on).

Second option hard reset Samsung Galaxy S6

1. First of all, you need to turn off the power to the device - you can use the button or remove the battery. Naturally with further installation it back!
2. Then a triple keyboard combo (at the same time hold down “Volume” with a plus sign, “Power on”, “Home”). Samsung Galaxy S6 (Edge) hard reset or factory reset as mentioned earlier.

3. The Android logo will appear on the screen, see? Release the keys immediately! And we are waiting for the activation of the Android system recovery directory (the little blue one).
4. Next, in the “wipe data/factory reset” function, click on “Power” instead of Enter.

5. We do the same with the “Yes - delete all user data” function, pressing “Power” as if pressing Enter.

For Samsung Galaxy S6 users, it becomes a real problem if the device does not turn on and or does not boot after the company logo appears on the screen. To identify the cause, it is necessary to carry out diagnostics, and then choose an appropriate solution to the problem so that the gadget works again.

There are several reasons why the Android system installed on a smartphone may not boot:

• The power button is faulty.
• Problems with the charger or its connector (broken or clogged).
• Damaged battery (the number of discharge-charge cycles exceeded 400-500).
• Software incompatibility and SIM cards(rare).
• Clogging the OS with “garbage” from applications.

If the indicator lights up blue when you turn it on, and the OS itself does not boot, you will need to reset the settings to factory settings.

Power button

If the Samsung Galaxy does not start due to a faulty power button, it should be replaced. It is recommended to do this at an authorized service center, since independent repairs can aggravate the situation.

There is only one symptom here - the device will not respond to the key, but before you take it in for repairs, you need to make sure that there are no other reasons why the Samsung Galaxy S6 edge may not turn on.

Battery malfunction

Often the problem lies in the lack of power supplied from the battery. Usually it appears after a fall, when the contacts come loose and the battery cannot be charged, and when you press the power key, a red light comes on for a few seconds.

How to perform diagnostics on a Samsung Galaxy Age smartphone:

1. Remove the cover and take out the battery.
2. We move it to another device whose connector is suitable, and turn it on.
3. If the device turns on, then the problem is not in the battery.

Most often, the battery stops working due to temporary deformation (the battery “swells”) or loss of capacity. In the first case, it is enough to place it on a flat surface: if it wobbles, it’s time to replace it.

If the battery capacity is lost, the phone will turn off even if there is 20% charge left, so this fact is not difficult to diagnose.

Charger or connector problem

To eliminate charging problems, you can try the following:

1. Let's take it Charger, connect it to another phone.
2. Let's see if the battery is charging. If not, then you need to change the power supply or cord, but it is advisable to do this together.

It is worth paying attention to the contacts inside the connector. If during the inspection it turns out that they are clogged, they can be carefully cleaned with a piece of cotton wool soaked in alcohol, but this must be done extremely carefully so as not to cause harm.

Software problem

Due to an internal failure in the system, gadgets on Android may not turn on; first, you should try rebooting the phone. If this does not solve the problem, you need to choose the best option to resolve it:

• Clear the cache yourself or using the Clean Master app.
• Buy a memory card and move all photos, videos and applications there, since they take up a lot of space on the phone, which prevents the operating system from functioning fully.
• Contact the service center for a full diagnosis.

The firmware has crashed

If your device starts up but freezes on an image with a company name or a gray background, it may be a problem. software. You can use more in a simple way– rollback settings:

1. Press the volume up, home and power keys simultaneously.
2. In the menu that opens, select “Reboot system now”. After completing the procedure, perform a reboot.

Important! Before troubleshooting using this method, you must save all important files (photos, videos, etc.), otherwise they will be erased, and restoring information in the service will take a lot of time and money.

Another solution is to reflash the phone yourself or in a specialized workshop. In the first case, you need to be careful, otherwise if the operation is unsuccessful, the gadget will become completely unusable.

Perform a factory reset

In addition to pressing the power button in combination with the home keys and volume rocker, there is another reset option:

1. Go to the menu, select “Settings”, then “Backup and reset”.
2. Click on “Reset” and confirm the actions.
3. We wait a few minutes, after which we reboot the smartphone.

Conclusion

In most cases, users can solve the problem with turning on the Samsung Galaxy S6 on their own, but if the methods presented above have no effect, you will have to take the gadget to a service center for professional diagnostics and repair. Only in this case is there a guarantee that the device will work as before - without interruptions.

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