When entering Kontur-Extern the message “ Internet Explorer cannot display this web page."

To resolve the error you must:

After completing each step, you should try to log in again.

1. Check if there is Internet access. If there is no Internet connection, you should contact system administrator or provider.

2. Check the address used to log into the system (see DNS and IP addresses of Kontur-Extern servers and system services).

3. Run diagnostics and fix any problems found. To do this you should:

• Go to the diagnostic portal at https://help.kontur.ru.
• Press the button Start diagnostics.
• After completing the diagnostics, select Follow recommended steps. A window for selecting problems to fix opens. It is recommended to check the box Choose all.
• Click the button Start fixing.
• Wait for the process to complete, restart the browser and check if the problem is resolved.

4. Check the strength of the encryption.

To do this, open the menu in the Internet Explorer window Reference / About the program. Paragraph Cipher strength must have a value other than zero. If the strength of the cipher is zero, then you need to reinstall CryptoPro (see How to reinstall the CryptoPro program?).

5. Check if port 443 (https protocol) is open - a secure channel through which communication with the system server is carried out. This can be done in two ways:

• Follow the link https://gmail.com. If the message "The page cannot be displayed" appears, the port is closed.
• Select menu Start / Execute, in the line type telnet<адрес сервера> 443 (you must indicate the address of the server on which the user is registered, see Server addresses of the Kontur-Extern system). If the console window opens (empty black window), then the port is open. Otherwise, an error or access denied message will appear.

Telnet in Windows Vista/7 is disabled by default. To enable it, you need to go to Start / Control Panel / Programs and Features / Turn Windows features on or off. In the window that opens, check the Telnet Client line.

If the port is closed, you need to contact your system administrator.

6. Disable antivirus software and try to log in.

7. If access to the Internet is through a proxy server, then you should check whether the proxy has access to the DNS and IP addresses of the Kontur-Extern servers. To do this, you need to contact your system administrator.

If not a single point in the instructions helps, then you should contact technical support by the address [email protected]. The letter must indicate:

1. Diagnostic number.

• To do this, go to the diagnostic portal at https://help.kontur.ru.
• Press the button Start diagnostics.
• After completing the diagnostics, select and press the button Get diagnostic number\Get number, remember the assigned case number.

2. File with ping results.

• To do this, open the address https://help.kontur.ru/check, the connection check will begin.
• Wait for the process to finish and press the button Copy to clipboard.
• Paste the copied information into text editor(for example, notepad, Word, etc.), attach it to the letter.

Internet Explorer: General How to Set Up Multiple Favorites Rows in IE9

When you create a new tab (about:Tabs), IE9 displays two rows of sites. You can change this behavior if in the section HKCU\Software\Microsoft\Internet Explorer\TabbedBrowsing\NewTabPage specify a new value for the DWORD NumRows parameter, which is responsible for the number of rows. You must restart your browser for the changes to take effect.

Full screen

To enable the mode Full screen, you need to press the F11 key. If you want IE9 to launch in this mode by default, then in the section set the Fullscreen parameter to Yes. To switch to normal mode, you can still use the F11 key.

Internet Explorer (without settings)

If you are running Internet Explorer 8 in No settings(Start→All Programs→Accessories→System Tools→Internet Explorer (without settings), then the browser opens a special page about:NoAdd-ons, which displays information that all add-ons are disabled. Using the registry, you can change this page. In chapter HKLM\SOFTWARE\Microsoft\Internet Explorer\Main look for the Extensions Off Page parameter which contains the value about:NoAdd-ons. You can set your home page, for example, http://user.alexanderklimov.ru or a blank page - about:blank.

Page scaling

Starting with IE7, the browser has the ability to zoom pages using Ctrl+mouse wheel (or Ctrl + and Ctrl -) or using the magnifying glass in the status bar. You can disable page scaling if the section HKCU\Software\Microsoft\Internet Explorer\Zoom create a DWORD parameter ZoomDisabled with a value of 1.

Disable page zoom feature

Blocking the browser selection window

In European Windows versions A browser selection window has appeared, where links to several popular browsers are displayed in random order. In a corporate environment, such a window is redundant, and administrators can disable this selection window if the DWORD Enable parameter in the HKLM\Software\BrowserChoice section is set to 0 (the default is 1 - show the selection window).

Internet Explorer version

HKLM\Software\Microsoft\Internet Explorer

General IE7/IE8 Settings

IE7 browser settings are in branches HKCU\Software\Microsoft\Internet Explorer\TabbedBrowsing. All parameters are of type DWORD

• Enabled - Allows bookmark mode (multi-window mode): 0 = Disabled / 1 = Enabled
• WarnOnClose - Warns the user when trying to close the browser that all tabs will also be closed: 0 = Do not notify / 1 = Notify
• OpenInForeground - Determines whether to always navigate to a bookmark when creating it or not: 0 = Disabled / 1 = Enabled
• QuickTabsThreshold - Determines whether the page thumbnail view feature will be available (Ctrl + Q): 0 = Disabled / 2 = Enabled
• OpenAllHomePages - If you have several start pages, each of which opens in a new bookmark when the browser starts, determines whether to allow the remaining pages to load or just the first one: 0 = Only the first page opens / 1 = All pages open
• OpenAdjacent - Determines whether to create new page next to the current bookmark: 0 = Disabled / 1 = Enabled
• UseHomePageForNewTab - Allows the administrator to set the default page for newly created bookmarks: 0 = Blank page / 1 = Homepage
• PopupsUseNewWindow - Determines what IE should do when encountering popups: 0 = Let IE decide / 1 = Open in a new browser window / 2 = Open in a new bookmark
• ShortcutBehavior - Determines how IE should handle opening URLs from other applications: 0 = In a new window / 1 = On a new tab in the current browser window / 2 = Current tab/window

Menu

Starting with IE7, the browser does not display a menu bar by default. If you want the menu bar to be always at the very top in the browser, then in the section

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser

create a type parameter DWORD ITBar7Position with a value of 1. Restart the browser for the changes to take effect.

In IE8, the menu bar, if enabled in the toolbar settings, is located between the address field and the tab bar. Some may find this arrangement of elements inconvenient and want to move the menu bar to its usual position, that is, place it exactly under the title of the browser window. By standard means You cannot move the menu bar. To do this, use the option mentioned above.

Policy: Computer Configuration (User Configuration) → Administrative Templates → Windows components→ Internet Explorer → Move the menu bar above the navigation bar

Excluding IE8 from Windows Update

If you need to block automatic application deployment via Windows service Update, then in the section HKLM\SOFTWARE\Microsoft\Internet Explorer\Setup\8.0 create a DoNotAllowIE80 parameter with a value of one.

Setting up search services in IE8

IE8 has an updated instant search panel, the capabilities of which can be expanded by connecting additional network services to the browser. In the program's Add-on Manager window, you can change the order in which search services are displayed and disable them, but you cannot change the URLs assigned to them. To correct addresses, you need to go to the section HKCU\Software\Microsoft\Internet Explorer\SearchScopes change the corresponding settings. Thus, for example, you can teach the Wikipedia add-on to search the Russian-language section of Wikipedia (by default, it searches for encyclopedic materials in English).

To change the HTML code viewer in IE8, you need to go to HKLM\SOFTWARE\Microsoft\Internet Explorer create a subsection View Source Editor, in which to create another subsection Editor Name and in the default parameter write the line Notepad.exe.

If you want to use another editor, then write the full path to the executable file of your editor.

The same result can be achieved without resorting to the registry. See advice HTML Viewer (IE8) in the directory People's Councils.Windows

Here are the settings that are available from the Tools-Internet Options-Advanced menu. Regular users are recommended to change values ​​through this window. These examples are intended for programmers only. All parameters are entered in the section

Internet Connection Wizard Settings

HKCU\Software\Microsoft\Internet Connection Wizard

HTML code viewer

In chapter HKCU\Software\Microsoft\Internet Explorer\Default HTML Editor information about the program for viewing and editing HTML code is stored

Pages for about

There are several pages in IE that can be opened using the command about

• about:blank - displays a blank page
• about:SecurityRisk
• about:NoAdd-ons
• about:Tabs

You can create such an address yourself, or change the page to which the standard address links
All addresses that begin with the word about: are stored in the section string type parameters HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURLs. The values ​​of these parameters determine the pages that these addresses are displayed. The names of the parameters correspond to the line that needs to be added to the about: line to form the final address. Built-in commands are usually hard-coded into library resources.

Lines for combobox Address

When you click on the triangle in the Address combobox, a list of addresses you enter falls out.

You can edit this list (add, delete, change). Enter the section:

HKCU\Software\Microsoft\Internet Explorer\TypedURLs

There is a list of your addresses, starting with the string parameter url1. Add or remove rows, but make sure to keep the parameters in order. Otherwise, if you have url1, url2, url5, url6, then only the first two addresses will be displayed

Note: This list will appear if there is a web address in the combobox. If there is a path to the file on local computer, then a list similar to the Explorer list will appear.

Disable password caching (Internet Explorer 4 and higher)

This setting is reportedly of limited use. The information provided applies to Internet Explorer version 4.01 with Service Pack 2 installed, to versions 5 and 5.01 of Internet Explorer running under Windows 95, 98, NT 4.0 and Internet Explorer 5.01 for Windows 98 Second Edition. For example, when testing under Windows ME, Internet Explorer 5.5 ignored this setting.

To disable password caching, use a parameter like DWORD DisablePasswordCaching with value 1 in section
. By default, Internet Explorer has password caching enabled.

Microsoft has addressed this issue in MSDN article Q229940 entitled "How to Disable Internet Explorer Password Caching."

Internet Explorer cannot display this web page

When you browse a website using Internet Explorer 8, you receive an error message that resembles the following:
Internet Explorer cannot display this web page.
One of the reasons may be that the site uses two protocols: IPv4 and IPv6.
You can solve this problem by editing the registry, increasing the number of connections to the server.
Changes are made in the following sections
For x86 computers:

For x64 computers (32-bit IE)
HKCU\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings
For x64 computers (64-bit IE)
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings

You must create a ConnectRetries DWORD value in the specified sections and assign it the value 10.
After making changes, you must restart Internet Explorer
It is also recommended to read the article that describes other ways to solve the problem - Error message in the Internet Explorer browser: “Internet Explorer cannot display this web page”
Ban on downloading files

To prevent a user from downloading files from the Internet, create a parameter like DWORD NoSelectDownloadDir with value 1 in section

You can block the option to download files in your browser using the following method. In chapter \Zones\3 change the value of DWORD value 1803 from 0 to 3.
After the changes have been made, Internet Explorer will prevent any user attempts to download any file from the Internet.

Errors while loading the page

By default, IE shows pages with 4** errors when errors occur. detailed description corresponding error and further recommendations. To prevent the display of such pages, you need to change the value of the Friendly http errors string parameter with the value no In chapter

HKCU\Software\Microsoft\Internet Explorer\Main

In this case, empty pages will be displayed.

F3 key (Search)

You can block the F3 key in Internet Explorer, which launches an Internet search. Create a type parameter DWORD NoFindFiles with value 1 in section

HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions

Favorites

Removing a menu item in IE

To delete a menu item Favorites in Internet Explorer, create a type parameter DWORD NoFavorites with value 1 in section

HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions

Button Favorites will also not be available on the toolbar
Open in new window

HKCR\InternetShortcut\shell

create a new partition Open in new window, in which create a subsection command. In the created subkey, change the default value to rundll32.exe shdocvw.dll,OpenURL %1. Now a new command will appear in the context menu of a link in Favorites, allowing you to open the link in a new window.

IE8 Welcome and Initial Settings Window

When Internet Explorer 8 is launched for the first time, the user sees a welcome window and settings for search and accelerators. After setting it opens new inset, in which it is loaded special page from the Microsoft website. There are several ways to disable these operations.
Method one (for each user)

This method applies to an individual user, so if necessary, you need to perform the described operations with each user.
You need to create several keys in the section:

• IE8RunOnceLastShown with value 1 (DWORD)
• IE8RunOncePerInstallCompleted with value 1 (DWORD)
• IE8RunOnceCompletionTime (empty) (BINARY)
• IE8TourShown with value 1 (DWORD)
• IE8TourShownTime (empty) (BINARY)
• IE8RunOnceLastShown_TIMESTAMP (empty) (BINARY)

Method two

In the section Create a parameter of type DWORD DisableFirstRunCustomize . It can take the following values: 1 (the home page will be loaded), 2 (the welcome page will be loaded).

Policy: Computer Configuration (User Configuration) → Administrative Templates → Windows Components → Internet Explorer → Prevent "Customize first run" options from being executed

Forward and Back buttons

To lock buttons Forward and Back to Internet Explorer, create a type parameter DWORD NoNavButtons with value 1 in section

Menu View

View HTML Code To lock a menu item View HTML Code use type parameter DWORD NoViewSource with value equal to 1 in section

HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions

Selecting a text editor to view HTML code

The default for viewing HTML code is standard Notepad. You can use your favorite text editor using the section

HKLM\SOFTWARE\Microsoft\Internet Explorer\View Source Editor\Editor Name

string parameter (Default), in which you need to write the full path to the text editor exe file
Full screen

When choosing View-Full Screen(or F11) Internet Explorer goes into what is called kiosk mode. To disable this feature, use a parameter like DWORD NoTheaterMode with a value of 1 in the section

HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions

Reference

All settings are made in the section

HKCU\Software\Policies\Microsoft\Internet Explorer

with help DWORD-parameters
Locking the Help item

To block an item Reference create a NoHelpMenu parameter with a value equal to 1
For Netscape users

To hide a sub-item For Netscape users in the Help menu create a parameter NoHelpItemNetscapeHelp with a value equal to 1
Comments and suggestions

To hide a sub-item Comments and suggestions in the Help menu create a parameter NoHelpItemSendFeedback with a value equal to 1
Helpful advice

To hide a sub-item Helpful advice In the Help menu, create a NoHelpItemTipOfTheDay parameter with a value of 1.

Image Toolbar

Disabling the Image Toolbar In Internet Explorer, when you hover your mouse over a picture you want to save, an image toolbar appears in the corner of the picture.

This panel allows you to quickly perform various operations: save, print, send by mail, open the My Pictures folder

To disable this image toolbar, create a type key DWORD MyPics_Hoverbar in section

HKCU\Software\Policies\Microsoft\Internet Explorer\PhotoSupport

with value 1

There is also an alternative option. Create a string parameter Enable_MyPics_Hoverbar under

HKCU\Software\Microsoft\Internet Explorer\main

and give it a value yes(enable) or no(switch off)
Picture size

The Picture Toolbar does not appear for all pictures. To use the toolbar, the picture size must be at least 130 x 130 pixels. If you want to change this value, then create a parameter DWORD Image_Filter in section

HKCU\Software\Microsoft\Internet Explorer\main

and assign it the desired value
Panel offset relative to the image

By default, the Image Toolbar appears offset 10 pixels from the top and left sides of the image. To change this setting, create a parameter DWORD Offset in section

HKCU\Software\Microsoft\Internet Explorer\main

and assign it the desired value.

Toolbar buttons in Internet Explorer

If your browser's toolbar contains too many unnecessary buttons, then find the section: HKEY_LOCAL_MACHINE\ Software\ Microsoft\Internet Explorer\ Extensions. This section contains subsections that you can delete, change, edit
Extra buttons may be invisible, but present on the toolbar. To view all existing buttons, click right click on the toolbar and select Settings

Context menu in Internet Explorer

Extra commands in the context menu If your browser's context menu that pops up when you right-click on a link contains too many unnecessary commands, then look for the section

HKCU\SOFTWARE\Microsoft\Internet Explorer\MenuExt.

This section contains subsections that you can delete, change, edit
Ban on context menu

To bar a call context menu right click, use type parameter DWORD NoBrowserContextMenu with value 1 in section

HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions

Open in new window

To block the ability to open a page in a new window when you right-click on a link and select Open in new window use type parameter DWORD NoOpeninNewWnd with value 1 in section

HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions

Menu

Show menu in Internet Explorer

By default, Internet Explorer 8/9 does not display the menu bar to maximize usable screen space. If you prefer the menu to always be displayed on the screen, then add in the section HKCU\Software\Policies\Microsoft\Internet Explorer\Main DWORD parameter AlwaysShowMenus

Policy: Computer Configuration (User Configuration) → Administrative Templates → Windows Components → Internet Explorer → Enable default menu bar

Removing the File menu item from Internet Explorer

To delete a menu item File from Internet Explorer use the parameter DWORD NoFileMenu with value 1 in section

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

This item will also be removed from the window Conductor, My Documents and other places using the Windows shell Prohibition on creating a new window

When choosing File-New Window(or Ctrl-N) a new window is created. To disable this feature, use a parameter like DWORD NoFileNew with value equal to 1 in section

Prohibiting the extended menu for the Create item

When choosing File-New-Window an expanded menu appears, including commands Message, Announcement, Contact, Internet Call.



To remove this extended menu, use an option like DWORD NoExpandedNewMenu with value equal to 1 in section HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Open (Internet Explorer 4 and above)

If you want the user to not be able to open the page (via File-Open, Ctrl-O, or Ctrl-L), then create the following type parameter DWORD NoFileOpen with value set to 1 in section HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions

Edit in... (Obsolete)

Internet Explorer attempts to determine the program you are using to create and edit the HTML document. In menu item File you may have a line Edit in Notepad(or other text editor). To remove this command, set the string parameter CheckDocumentForProgID to no In chapter

HKCU\Software\Microsoft\Internet Explorer\Main

Save as

HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions

Printing and Preview

To remove items Seal And Preview, then assign the type parameter DWORD NoPrinting value equal to 1 in section

HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions

Import and export

If you want to prevent a user from using an item Import and export, then create a type parameter DWORD DisableImportExportFavorites with value equal to 1 in section

HKCU\Software\Policies\Microsoft\Internet Explorer

In this case, when you try to press the button Ready, a corresponding warning will be displayed.
Close (Internet Explorer 4 and above)

If you want the user to not be able to close the page (via File-Close, Alt-F4, system menu or by clicking the cross in the upper corner), then create a parameter like DWORD NoBrowserClose with value set to 1 in section

HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions

Setting up the start page

Find or create the following string parameter Start Page under

HKCU\Software\Microsoft\Internet Explorer\Main\

Create new line or change an existing entry to yours.

Now, when the browser starts, the specified page will load.

Replacing the title in Internet Explorer

Find or create a Window Title string parameter under HKCU\Software\Microsoft\Internet Explorer\Main\ Create a new line in it or change an existing entry to yours. Removing the section will restore the default title bar

Replacing the background in the toolbar in Internet Explorer

It is possible to set your own background for the toolbar in Internet Explorer. To do this, in the section

HKCU\SOFTWARE\Microsoft\Internet Explorer\Toolbar

create a string parameter BackBitmap , the value of which will be the full name of the BMP file with the desired image - it will be tiled on the window panels. By the way, the Explorer toolbar will also be paved.

Information panel

When opening web documents on the local computer, Internet Explorer displays a special Information Panel window, specifying how we want to use the information panel, which is responsible, for example, for blocking pop-up windows. If you check the corresponding box, this window will not appear. But if you want to return this panel, or, conversely, so that this window does not appear when creating your own installation disk, then do the following.

In chapter

HKCU\Software\Microsoft\Internet Explorer\InformationBar

change the DWORD FirstTime type parameter. A value of 0 disables the dialog, 1 enables it.

Command "Q" in the address bar to get an article from the Microsoft Knowledge Base

This setting will be useful for developers. Sometimes in various publications there are links to a specific Knowledge Base article identifier. You can quickly access this article by typing Q nnnnnn, where nnnnnn is the article number.
To do this, open or create a section
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