Installation of telephones in the office. How to connect a digital office PBX. Application of automatic telephone exchange in the enterprise

Telephony provider Grand Prix Telecom provides telephony services for legal entities: local digital telephony - Moscow and the region, long-distance and international telephone communications. Modern equipment and digital lines provided by the telephony operator Grand Prix Telecom ensure quality and stability of communications, high availability and instant connection with any subscriber anywhere in the world. A full range of telephony services and communication equipment is available to all clients: IP PBX, SIP phones, Voip gateways and other professional IP equipment. Telephone installation of offices and enterprises from the telephony provider Grand Prix Telecom,

Providing telephone services

Do you need high-quality corporate (local, long-distance, international) communications, but you don’t know who to turn to for such services? In this case, the telephony offered by Grand Prix Telecom will be useful to you. We have prepared a whole range of professional and affordable services especially for you. This will help you not only optimize the work of your organization, but also significantly reduce communication costs.
Modern telephone communications have enormous capabilities. There are several basic technologies that can be used to connect direct multi-channel numbers and a telephone to the office. We are talking about the following types of telephony:
traditional digital;
IP telephony;
direct numbers with code 495 and 499;
special offer for international communications.

All this allows you to choose exactly the option that is most suitable for your organization. Thanks to this, telephony has become accessible to everyone without exception. I would like to draw your attention to the fact that these communication systems have wide functionality. For example, digital or IP communication allows you to connect an unlimited number of lines, which is an ideal solution for corporate clients. In addition, using the code 495 or 499, the customer can choose a beautiful number, which will allow him to stand out from the competition. Corporate telephony for an enterprise will optimize the workflow of employees and add new opportunities for communication in production.
Among other things, modern telephony provides the highest quality of communication. It has maximum protection against unauthorized entry, so you won’t have to worry about eavesdropping and leakage of confidential information. Moreover, this is the most profitable proposition for an office, because you can combine several regional branches into one network.
The Grand Prix Telecom company offers you the most profitable opportunities for long-term cooperation. Our experienced employees will develop an individual project taking into account the specifics of your organization, and then connect a multi-channel number with additional functionality. You can discuss all questions with our consultants.

Nowadays, good telephone communication is a vital necessity for any business. And the higher its quality, the easier it is to establish contacts with clients and partners. The Multikom company has been working in the market of services of this profile for a long time and is engaged in installing telephones in offices and buildings. Extensive experience and the use of only the latest technologies allow us to provide companies with guaranteed quality services.

Today it is difficult to imagine an organization that would not have access to telephone communications. Connecting a landline telephone is the first thing that managers of large and small companies think about when setting up their office. This is not surprising, given the number of important issues that management and employees of an organization have to resolve every day over the phone.

How are landline telephones installed?

If a company needs a landline telephone for an office in Moscow, then you should definitely contact our company for help. Our specialists will be happy to answer all your questions and offer the following connection options:

The first and most standard option for implementing telephone communication in an office is a traditional city number, which can be obtained by laying a cable. But a number of problems are possible here; standard telephone communication may be accompanied by some difficulties.

Firstly, in large cities, as a rule, all available options have already been sorted out, and getting a landline phone number for a new office can be very, very difficult. After all, the number of offers of city phone numbers is limited. The same applies to connecting additional numbers and lines if the business grows and expands and requires improved communications, new phone numbers or new lines, that is, multi-channel. In addition, the chances of getting a well-remembered number here are very, very low. The disadvantages of this type of communication are obvious, and, first of all, there is a limited number of numbers and little opportunity to expand the business and the entire system. As already mentioned, with such a connection it is more difficult to increase the number of telephone lines on one telephone number, that is, to organize a multi-channel telephone number. But the Multicom company can provide you with the required number of direct lines and numbers. The latter, by the way, you can choose at your own discretion. It is possible to select the most easily remembered numbers.

The second option, which has become increasingly popular nowadays, is setting up a virtual direct landline phone number. This “direct virtual telephone number” service is a very convenient option for those who want to quickly and effectively solve all communication problems in such a simple way. If you do not have the opportunity to bring a telephone to the office permanently, then an Internet connection will help, which is often easier to connect. If there is at least one of the channels, this will solve almost all communication problems. In this case, a telephone cable is not laid, but a connection is established via the Internet, which makes it possible to connect a telephone in almost any territory.

There are quite a lot of advantages here. On the one hand, communication can be established in any place where there is Internet, while the functionality here is much wider, plus, it is worth mentioning the widest possibilities virtual PBX.

However, it is not enough to just buy a landline phone; you also need to make sure that the quality of communication is really decent, because this significantly affects the results of negotiations. The Multicom company has extensive experience in installing landline telephones and uses Newest technologies telephone installation, thanks to which many corporate clients have already become convinced of the high quality of the services provided.

What does a virtual phone number provide?

In reality, it works the same as the real one, the only significant difference is its design. It allows you to connect a telephone to the office without unnecessary problems, even where there simply cannot be a landline telephone line in principle. And at the same time, it is possible to enjoy all the advantages of direct city numbers.

A landline number obtained via the Internet makes it possible to conduct business anywhere, while at the same time receiving calls like a landline phone. At the same time, the functionality of the virtual station allows you to redirect calls to where they are required, including combining them into single network Cell phones. So, if you need a telephone for your office, but don’t want to spend money on renting expensive premises, then you can simply connect a virtual direct landline number and receive calls from it in any other place.

The Multicom company can offer you a large number of options, convenient direct numbers starting with 499, 495, 8-800, additional services in the form of multi-channel and virtual numbers, IP ATC and much more. Our priority area of ​​activity is working with corporate clients.

The Multicom company will help you solve communication problems. We will get the phone to the office in a short time and at minimal cost. Depending on the needs of the business, the right solution will be found. We have an extensive network of city lines, which allows you to organize high-quality telephone communication without unnecessary problems.

By contacting the Multicom company, each client can count on fast telephone communication to the office, convenient direct numbers, a large number of options and additional services. We will help you quickly solve your communication problems, saving your time and money. Order the service "Phone to the office, Moscow", and in the shortest possible time a multi-line telephone with numbers 495 and 499 will be connected to your office.

It is difficult to imagine a successful company without high-quality telephone communications: any business requires constant communications with clients, partners and employees. The costs of installing telephones for a large company are quite significant: the purchase of equipment, connection fees and line maintenance. You can reduce costs by using modern technologies in the office - IP telephony. However, not only budget savings are important. Only communications that fully meet the needs of the company can guarantee operational efficiency. We will compare the quality and flexibility of analogue and IP telephony settings, as well as the cost of connecting and making calls within each type of communication.

Which telephony system to choose for the office: truth - in comparison

At the moment, telephone connection is carried out in two ways: using analog and IP telephony. Let's take a closer look at each type.

Classical system - this is the connection of one or more subscribers to a telecom operator with the allocation of an individual telephone number for each of them. This type of telephony is acceptable only for companies for which one or two lines are enough, that is, small businesses, small shops or offices with a low frequency of incoming and outgoing calls. For large companies, this approach carries too high costs, because connecting and maintaining each number will cost money.

An analogue mini-PBX helps to partially solve this problem, which “distributes” existing lines to subscribers’ internal telephones, creating the so-called multi-channel communication system . Thus, many employees can use one number, but the number of simultaneous incoming and outgoing calls will not exceed the number of installed lines. However, this rule does not apply to internal calls - employees can communicate with each other without restrictions. This method of organizing telephony is suitable for small and medium-sized companies for which internal corporate conversations are important and there is no need to large quantity calls.

Until recently, analogue telephony using a regular telephone cable was the only possible way ensure reliability and quality of voice communication. But in recent years, the situation has changed: digital telephony can now provide unmatched sound quality and communication channel stability at significantly lower costs. Thus, the use of IP telephony will reduce the cost of long-distance calls by 30–40%, as well as save 10% on local calls (if compared with prices for analog communications).

Besides:

  • If you move your office, you can keep the existing number;
  • call forwarding function to Cell Phones increases the mobility of company employees;
  • it is possible to organize audio and video conferences, call centers, hotlines;
  • connected services for recording and listening to conversations help improve the quality of service;
  • it is possible to create a complex voice menu;
  • you can easily and quickly manage communication services and change settings within a virtual PBX;
  • An existing analog number can be saved by converting it to IP telephony format.

As a result, office IP telephony has significant advantages over classical telephony, which is why the number of its users is steadily growing every year.

Connecting IP telephony is possible both simultaneously with the Internet connection to the office, and later. For large organizations or those who need a call center, it is advisable to allocate a separate Internet channel for transmitting voice data; this will make the work more stable and make it possible to organize up to 30 telephone lines simultaneously.

According to statistics, the most popular area for using IP telephony is trade (slightly more than 30% of the total number of companies). If we add to this companies providing services (25%), creating websites (more than 8%) and Internet marketing (almost 7%), the total comes out to about 70% of organizations. The Central Federal District is the leader in the number of rooms per company: there are 1.4 rooms per office.

Equipment for organizing communication in the office

With classic analog telephones, the situation is more or less clear: when organizing a traditional type of communication, you need to buy regular telephones and, if necessary, a mini-PBX. These types of equipment differ both in cost (from the most inexpensive models costing hundreds of rubles, to system stations costing several tens of thousands) and in the number of supported functions (DECT phone, conference phone, etc.).

If you opt for IP communication services, then you will need the appropriate IP phones. In Russia, the most popular devices are from manufacturers Gigaset, Cisco, AudioCodes. An alternative to purchasing special equipment is connecting classic telephone sets to an IP gateway - an adapter that converts an analog signal to a digital one. You can connect several phones to such a device at once, thereby reducing equipment costs. It is possible to use regular cell phones and smartphones, using special software or forwarding settings. In this case, no additional expenses will be required for the purchase of equipment. And finally, it is popular to organize telephony through office computers and laptops- the necessary software package is installed on them and in the future all that remains to make calls is to purchase a headset.

Connecting analogue telephony, including the purchase of a mini-PBX and other equipment, will cost approximately 50,000 rubles. Organizing a virtual PBX will cost much less - from 2000–2500 rubles.

There are situations when company offices are located in areas remote from large cities (for example, in the Arctic), where the possibility of organizing analogue and Internet communications is, in principle, absent. In such cases, you can purchase satellite phones and connect the corresponding services. Prices for this type connections are very high, and the quality is much worse than other options. However, in the absence of alternatives, satellite telephony becomes the only possible solution.

Stages of connecting and setting up office telephony

To install a telephone in the office, you first need to decide what type of connection will be used. As a rule, large organizations first draw up technical specifications, in which they determine the number and types of telephone sets and lines, the need to install a mini-PBX, and also select a provider company, focusing on conditions and tariffs.

If the analog communication type is selected, the action algorithm will be as follows:

  1. Submitting an application for connection to the operator.
  2. Laying cables.
  3. Installation of telephone sets.
  4. Checking system performance and communication quality.
  5. Employee training.

Additionally, an agreement is concluded service. The whole process may take a long time - this will depend on the number of free lines and employees of the operator, as well as on the technical complexity of the connection.

For those companies that have chosen IP telephony, connecting to the service is much faster - 10–15 minutes - and is carried out in “ Personal account» on the provider’s website. At the same time, the capabilities of the tool are impressive:

  • connecting an almost unlimited number of telephones (this is especially important for organizing call centers or hotlines);
  • detailed statistics on communication costs;
  • connecting the “virtual secretary” function;
  • opportunity quick setup redirects and other parameters;
  • call recording;
  • drawing up blacklists;
  • providing reports on any parameter of interest and much more.

IP telephony is the youngest, yet promising and inexpensive type of communication, which has many advantages over a traditional connection. This is a qualitatively new way of transmitting data without using a fixed telephone line. Making a call via IP can be compared to receiving mail via e-mail - it is convenient, free (or very cheap), available wherever there is an Internet connection.

MegaFon solution

How does IP telephony work?

When using a dedicated PBX line, you pay not only for the conversation, but also for the construction and maintenance of telephone exchanges. That is why, unlike IP telephony, PBX always requires a subscription fee, regardless of the number of calls made. Long-distance and international calls are charged separately and, as a rule, are not very profitable for the client. Data transmission over IP is an excellent alternative for those who keep up with the times, actively use the achievements of recent years in their business and do everything to minimize costs without losing communication quality.

In what business is IP telephony applicable?

You can freely use IP telephony from anywhere in the world. If your business involves frequent travel around the country and abroad, communication via IP is the ideal choice. Using regular telephone lines, you are forced to pay for communication services in proportion to the distance between you and the interlocutor, while in the case of IP telephony, the cost of the call will change slightly, regardless of whether you and the other subscriber are in the same room or there are hundreds of kilometers between you.

IP telephony is an excellent solution for both small, medium and large businesses, and for individuals. While a dedicated telephone line is a specific connection to the office, IP telephony is suitable for mobile people and companies. Even if you decide to change your office or are forced to go on a business trip, you can continue to use IP telephony wherever there is Internet. Agree, each time setting up a new dedicated telephone line for your business is a feasible task, but it requires a certain amount of time and money. If you use IP telephony, you won’t even have to pay for the connection again, re-register your number, or perform other unnecessary manipulations. The number to contact your office will remain the same, since the IP to which it is associated has not changed. This means you can stay connected no matter where you are using IP data transfer.

Due to the rapid growth in popularity of IP telephony recently, many operators are ready to provide such services.

What is the advantage of our offer?

  • Excellent communication quality, which is especially important during business negotiations. Stable communication with high quality data transmission is an important component of the company’s image.
  • High level of service: we value and respect our clients, so we try to solve any difficulties that arise as quickly and efficiently as possible, our specialists are always available to you. You can submit a request to connect to IP telephony, ask a question, or get help from a qualified specialist on our website, or by calling a toll-free number through an operator.
  • Affordable tariffs: conversation via IP technologies is very, very affordable in terms of price. You already pay for traffic to the selected operator, so outgoing calls to mobile and landline numbers have extremely low prices. Incoming calls are free for you, connection to the service is also free of charge.
  • A high degree of protection of conversations from eavesdropping when using telephony via IP: data exchange via an IP connection guarantees the confidentiality of information. When using standard telephone communications, unfortunately, there are often cases of attackers connecting to your telephone line and, as a result, their long-distance and international calls at your expense. When using data transmission over IP, the risk of becoming a victim of intruders is eliminated.
  • Additional services that are always available to IP telephony users: Caller ID for incoming calls, the ability to set up call forwarding, organizing conference calls with the participation of several subscribers and much more. You can receive calls both on your phone and on your computer (this option is confirmed in the user’s Personal Account), and funds are debited from one account, which is convenient for both individuals and legal entities.
  • Electronic document circulation system: you no longer need to worry about the safety of paper documents, organize their sending and receiving, use the services of couriers, or wait a long time for the necessary originals. We offer an electronic document management system that is popular among many international companies. You will be able to receive the necessary paper-based documentation in electronic form as soon as possible. Acts, invoices and other reporting documents are always available in your Personal Account.

The IP telephony service is often used by corporate clients whose branches are located in different cities. They have the opportunity to set up short internal numbers for company employees, and also significantly reduce the cost of telephone communication by using traffic instead of dedicated telephone lines. A nice bonus is the possibility of “unification” telephone numbers— you can choose uniform numbers for your employees or offices in different geographical locations.

What devices are required to make a call over IP?

You can access telephony via IP using simple IP equipment: PC (you will need to install a standard softphone), a special IP telephone device, easy to use, or an IP gateway. Which IP devices to choose for making and receiving calls is up to you. Many companies today actively use video communication; this is suitable for organizing a video call. mobile phone, laptop or PC. However, if you do not want to give up the equipment that is familiar to you and your employees, data transmission via IP channels can be configured on a regular radiotelephone and even a fax using an IP gateway.

How to activate the service?

Once again, please note that the procedure for connecting to IP telephony is free.

All instructions and explanations can be obtained from our specialist by leaving a request for connecting telephony via IP on our website. Becoming a MegaFon IP telephony user is easy: just be our client and apply for the service