Sberbank Online is an application that helps you make the required payment transactions and analyze the status of your card account. This program takes up a lot of space on mobile device(more than 100 Megabytes), while being easy to use and able to make any payments without using a laptop. Installation of the program is quick.

To install the utility on your gadget you need to:

1. Launch Play Market, which exists on any Android device.
2. Use the search system and type “Sberbank Online”.
3. The search will return the required application. You should click on the “Sberbank Online” icon when entering the description and click on the “Download” button.
4. The program is downloaded free of charge. After downloading, you need to click on the “Open” button.

If you couldn’t find the application through the search, then here is a direct link https://play.google.com/store/apps/details?id=ru.sberbankmobile to install Sberbank from the Play Market service.

Setting up Sberbank Online

To configure the program, you must log in using your identification number and password. It can be obtained from an ATM. To confirm login, a code will be sent to the owner’s phone. It must also be entered in the window that opens. The user has access to operations on cards, accounts, loans and deposits. You can also get additional information about exchange rates, etc.

How to reinstall the application on a new phone with an old SIM card?

If you purchased a new gadget, but still have an old SIM card, you should simply install the program again. To do this, you need to launch the Play Market, find the utility, download it and run it.

Why is Sberbank Online not installed on Android?

Installation errors can occur for many reasons, the most common are:

• presence of viruses;
• error 24. It occurs if an application was already installed on the gadget, but it was removed incorrectly;
• the phone has root rights or unofficial firmware.

In most cases, the program is installed without problems, but if an error occurs that cannot be resolved, write to the bank’s mailing address [email protected].

Why can't the user download?

The main problem that a person may encounter when downloading is the presence of viruses in the gadget and lack of space on the device. Therefore, before installation, it is recommended to check the availability of free space in your phone or other gadget, and also use antivirus utility to search for and eliminate viruses.

There's nothing more frustrating than downloading a video or audio file to your phone, launching it in the Android player, and getting an "unable to open file" or "unsupported audio codec" error when you try to play it. So, how to solve the unsupported audio video file error on Android? Read on, we'll tell you our solution!

Before we get into the details, it's worth explaining why and how this error occurs. When it would seem that the same video file format is not supported, but another one plays perfectly! To do this, you need to understand what a codec and containers are.

What is a codec?

First, codec is actually an acronym for KO compressor- DEC compressor The name actually says it all: it is a method for encoding and decoding data, including compressed data. Codecs take data and compress it.

What is a container?

The container is file format. It handles packaging, transport and playback, while the codec prepares the file for all these activities. Containers also handles audio and video synchronization. The container is the part of the file that defines the file type. In other words, if you have a matrix.MP4 file, then it is an MP4 container.

Why won't my video play?

In most cases, the reason why you receive an error message when you try to play a video file on your Android device is because the codec of your media file is different from that of your video player or the player does not support the codec. You may think that your media player arbitrarily decides what to play and what not, but in fact the files in the same container contain different codecs.

How to play "unsupported media" on my smartphone?

As we said above, one of the most likely reasons why you are getting "cannot open file", "unsupported audio codec" or "unsupported video file error" is because your current media player does not support your file's codec. The simplest solution is to download a new media player.

VLC is one of the best and omnivorous media players. It supports almost any file format, can handle multiple audio tracks and subtitles!

Do you still have additional questions? Write them in the comments about what you did or vice versa!

More often Google Play refuses to install the application for one of the following reasons:

1. According to the developers, the hardware of your device does not ensure comfortable operation of their application.
2. The application is not available for installation in your country.
3. You have the wrong operating system version.

Changing the device model manually

You can bypass hardware limitations yourself and without using additional software, if you have superuser rights.

All smartphones are under Android control have a special build.prop file that determines the device model. If you have, then you can edit this file and present your device as a completely different device. Of course, physically yours budget smartphone It won't miraculously turn into a branded flagship, but you will be able to install programs that are marked as incompatible with your device.

Market Helper

The Market Helper utility makes the procedure for replacing a device model faster, easier and safer, since it does not affect the build.prop file. The app is required and for obvious reasons is not available on Google Play. Therefore, you will have to download the program from the developer’s website.

In addition to bypassing hardware limitations, Market Helper allows you to spoof the operator you are using cellular communications. Pretending to be a resident of the country in which the right application available, you can install the utility on your device.

VPN

In some cases, bypassing regional restrictions is possible using virtual private network(VPN - Virtual Private Network), replacing your real location.

w3bsit3-dns.com

The simplest and quick way to get the desired application without using superuser rights, download the distribution kit in the form of an APK file from the website w3bsit3-dns.com. Just enter in Google request like “[application name] 4pda”.

Before downloading the file, make sure that you are doing it from the w3bsit3-dns.com website. There are many resources on the Internet that distribute “modified” distributions with malicious code.

To use the downloaded APK file, you must allow third-party apps to be installed on your device.

Please note: even w3bsit3-dns.com, despite its reputation, cannot be a guarantee of the security of the distributions hosted on it. Installing an application from an unofficial source is always a risk. Only you are responsible for the consequences.

APK Downloader

There are web services that can download applications in the form of APK files directly from Google Play.

All questions and answers

How to start using the Sberbank Online mobile application?

To start using the application, make sure that you have a Sberbank card with SMS banking connected. Download the application - open it and click the “Login to Sberbank Online” button - follow further prompts.

Can I install the Sberbank Online mobile application on several devices?

You can install the Sberbank Online mobile application on ten different devices.

I can't register in the mobile app. I am not receiving an SMS password to confirm registration. What to do?

Make sure that the card you use to register with Sberbank Online:

1. issued by Sberbank and on its front side there is the Sberbank logo,

2. still valid and not blocked

3. is not optional

4. connected to SMS banking

To check, send an SMS to number 900 with the text “Help”. If the problem persists, call the contact center at 900 mobile phone on Russian territory.

I can't register in the mobile app. The message “this user is not found in the system” appears. Why?

1. Check the card you are registering with. It must be issued by Sberbank, and there must be a Sberbank logo on its front side.

2. Make sure you are entering the correct login. If you are registering for the first time and do not have a login, click on the button “Don’t have a login or have you forgotten it?” and try registering using your card number.

3. Make sure that the card is connected to SMS banking - you will be sent an SMS to confirm your registration to the linked phone number. To check, send an SMS message “Help” to number 900. If the problem persists, call the contact center at number 900 from a mobile phone in Russia.

What should I do if my SMS bank is not connected and I cannot continue registration? mobile application?

Connecting SMS banking is necessary so that we can send an SMS to confirm registration to your phone. There are several ways to connect SMS banking:

1. At a Sberbank ATM

2. If, when applying for a card, you indicated your current mobile phone number in the application form, to activate the service, simply call 900 from a mobile phone in Russia, provide the card number, control information and passport details

3. At the bank office - take your passport with you

What to do if your login is blocked?

If your login is blocked, call the contact center at 900 from Russia.

I'm entering my password incorrectly. What to do?

The code you created during your last registration is valid on all your devices. If you have forgotten your 5-digit code, simply click on the “Forgot Code” button and register again.

Why don’t I see a card, account or deposit in the Sberbank Online mobile application?

If you do not see a card, account or deposit in the mobile application, try logging out and logging in again - perhaps the information on them has not yet been updated. Also remember that the visibility settings for cards, deposits and accounts can be managed in the Sberbank Online Internet bank: “Settings” → “Security and Access” → “Setting the visibility of products.” Make sure that you have not previously disabled the products you are looking for in the settings. If you do not see the required accounts in the visibility settings, contact the contact center at 900 from a mobile phone in Russia.

When installing the Sberbank Online mobile application, errors appear: “error 24”, “error 491”, “error 504” and others. What should I do?

This error is not related to the operation of the Sberbank Online mobile application. To resolve the issue, contact your phone manufacturer's contact center or ask Google support.

If the problem persists, call the contact center at 900 from a mobile phone in Russia.

What kind of check is carried out every time you log into the Sberbank Online mobile application?

Check-in is required for safe use applications: our application has a built-in antivirus that checks your device for threats - viruses and vulnerabilities in the firmware.

Why do I see the message “non-original firmware or Root access available” when I log into the mobile application?

This means that a threat has been detected on your phone that could potentially disable the manufacturer's security mechanisms. mobile platform. To protect your funds, the application will operate in a limited mode - only transfers between your accounts and payments using templates will be available to you. You can carry out operations not according to the template, you can create a template either in your Sberbank Online personal account on your computer, or after eliminating the threats. For advice on eliminating threats, contact the contact center of your smartphone manufacturer.

When logging into the Sberbank Online mobile application, the ability to log in using Touch ID or Face ID has disappeared. What to do?

If your smartphone supports Touch ID or Face ID, first make sure that this function is enabled in the settings of the phone itself and in the settings of the mobile application (you can access it using a 5-digit code).

If everything is turned on, but Touch ID or Face ID is still missing, try resetting the registration (the “Log out” button on the 5-digit code entry screen) and go through it again.

Probably every Android user has encountered the inability to install an application or game on the Play Store. In some cases, the error “not supported on your device” is displayed. How to bypass this limitation?

First, you can try to access the Play Store via a VPN or change the country in your user profile. How to do this is written in detail on our website. If this does not help, then the problem is not with your location, but with the device model. You can climb into system files and change the model name.

Market Helper is an application that works only on devices with root access and changes the system ID so that instead of a less common device, the store sees a popular one, which is most likely supported.

1. Download and install.

2. Open Market Helper, select the device type (tablet or phone), manufacturer and model, country, cellular operator.
3. Click Activate and wait for the new settings to apply.

4. Go to Google personal account. There is no need to change anything here.

5. Try installing apps that were incompatible.

To return the device to original state, click Restore in the list of available devices, and then Activate or simply restart it (Wi-Fi or data must be turned on).

You can manually do what Market Helper does, namely, edit the build.prop file by entering another device into it:

1. Install file manager Root Explorer, ES Explorer or Total Commander, launch it, go to its settings and activate access to root directories.
2. Go to the “System” folder and find the “build.prop” file. Save it backup copy to a safe place.
3. Open "build.prop" as text file using the built-in text editor.

4. Change the value of the lines “ro.product.model” and “ro.product.manufacturer”, for example, to “Galaxy S8” and “Samsung” - the device will pretend to be popular Samsung smartphone Galaxy S8.
5. Go to Settings > Application Manager, find Google Play Store in the list, open its details and click Clear Data and Clear Cache.
6. Restart your device and try installing the desired application.

Another way to install the desired game or application is to use sites where APK files are posted, or third-party markets, but in this case you need to be careful, since you can catch viruses on such resources.

You can also download the APK file yourself using the APK-DL or APK Downloader web services. In the first case, you need to open the application page in the web version of Google Play, replace play.google.com with apk-dl.com in the address bar and click on Start Download on the page that opens.

To download an APK via APK Downloader, you need to copy the application address, go to the website