Russian Post is the national postal service Russian Federation, which provides the following services:
- sending letters, parcels and parcels with assignment of a tracker number and the ability to track the Russian Post parcel;
- sending free postal items no tracking;
- money transfers and many others.
Registration of postal items online and the EMS express service significantly speeds up shipment, and tracking makes it possible to submit an application to search for the item in a timely manner.
Ways to track Russian Post parcels
You can track Russian Post parcels in any convenient way:
- by phone: departures without registration (fixed only upon arrival);
- on the Russian Post website: you can track parcels from Aliexpress and Jum, but not at all points along the route;
- by entering the tracking number into a special window on the Russian Post website or another search engine.
The most convenient way is to use an aggregator, where tracking is carried out in all countries of the world, information is received online around the clock, and the site works without failures. You can simultaneously track up to 30 shipments of any type.
Tracking Russian Post parcels by order number
Russian Post parcels can be tracked by track number or order number by entering the identifier in a special window. It is important to remember that only registered shipments can be tracked. You can register in personal account Russian Post and receive notifications, this is applicable for all countries that are connected to the system.
How to track a Russian Post parcel without an identifier
Parcels without a track cannot be tracked. You can find out whether the package has arrived by calling or visiting the nearest post office. If more than 10 days have passed since the expected arrival, it is recommended to file a wanted list.
How to track a registered letter from Russian Post
A registered letter is securities, important correspondence or documents sent after registration (permissible weight of items within Russia is up to 100 grams, abroad up to 2 kg). Such mail can be tracked by tracking number.
How many days is a parcel or letter stored?
The storage periods for postal items vary:
- The following can be stored for 30 days: letters, postal orders, small international items;
- 15 days - all other shipments;
- 7 days - court letters.
The storage period can be extended; this is done using a paid service upon the written application of the recipient. To avoid loss of shipment, timely tracking of postal items is necessary.
How to track an international parcel of Russian Post
International parcels of Russian Post can be tracked in the following cases:
- the cargo has been accepted for shipment;
- delivered to the recipient's post office;
- received by the addressee.
An international parcel of Russian Post can be tracked by the track number, which looks like this:
- RX000000000CN – parcels from China;
- ZA000000000LV and ZA000000000NK – a joint channel of Russian Post and Aliexpress;
- ZJ000000000NK is a Russian Post channel with Joom.
The remaining numbers should be tracked in other ways, for example, through an aggregator website, where information about all points along the route is received online around the clock in your personal account. This service also makes it possible to connect notifications to your personal email inbox for free.
How to find out how many days a package will arrive
You can find out in how many days the parcel will arrive when you register the cargo for shipment. If the parcel is delayed, you must start searching for postal items through the official website of the Russian Post.
How to send parcels by Russian Post
Sending parcels with Russian Post has become significantly easier over the past few years, as has postal tracking, but some conditions have remained unchanged:
- it is necessary to fill in the address of the recipient and the sender;
- indicate weight;
- choose a delivery method;
- indicate value;
- draw up an inventory of attachments, if necessary (at the post office);
- arrange delivery by cash on delivery;
- Mark “caution” for fragile loads.
A fully completed parcel can be handed over to the postal courier, or you can arrange for the shipment to be sent at the post office in person.
How to send a parcel without waiting in line
Parcels to be sent without queuing are processed in the official Russian Post application or through your personal account and must be paid for online. Such a parcel can also be tracked by track number.
How to pack and send a parcel?
It is recommended to pack the parcel in a thick plastic postal bag or in a box. The sealed shipment must be sealed, leaving room for an address label. After sealing, the parcel is weighed. The form is pasted in the middle at the top of the package, on top of the seal. Parcels placed online will receive a notification and a link to an electronic receipt. You can track your parcel like any registered shipment.
How to send and receive parcels
The maximum permitted weight of a parcel is 5 kg; sending it is not difficult. To do this you need:
- place the contents in the package;
- fill out the label (form 7-P) and the customs declaration if shipping outside the Russian Federation (CN 22);
- hand over the completed forms and parcel to the employees at the post office.
You can receive the parcel at the branch or order delivery.
Additional services
The list of additional services of Russian Post is quite universal:
- inventory of the attachment (certified by postal employees);
- cash on delivery (with payment by the recipient);
- declared value (postal item insurance);
- SMS notification about the arrival of a letter, as well as about receipt by the addressee (only for letters sent within Russia);
- with notification of delivery (the form signed by the recipient is sent to the sender).
Tracking by track number is available for parcels with or without additional services.
C.O.D
Cash on delivery is the amount of shipping costs paid by the recipient. Such items must be registered and the value in rubles must be indicated.
Cash on delivery is available for parcels within Russia and neighboring countries; tracking of parcels within Russia is available on the website.
Home delivery
Home delivery of items weighing up to 2 kg can be ordered by telephone from the moment the cargo arrives at the recipient's post office. An online ordering service is available in Moscow and St. Petersburg.
What is express parcel and express letter
Express shipments EMS are urgent parcels and letters with courier delivery from the sender's door to the recipient's door. Additional services are also available to order; you must inform the courier about them before sending. Delivery time and cost are calculated online using a postal calculator. You can track the postal item using the track number.
It is convenient to carry out full tracking of Russian Post parcels on the official website in case of shipments within the Russian Federation, while for tracking international shipments it is more advisable to use a free website aggregator.
The website's online postal tracking service will help you track the status and location of your parcel delivered by Russian Post.
The national postal operator of the Russian Federation, Russian Post, receives, sends and delivers postal items on the territory of the Russian Federation and other states. The branches of this national postal operator handle the sending and receiving of both domestic and international parcels. If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identifier number consisting of numbers, and when sent internationally, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned.
Both numbers comply with the S10 standard of the Universal Postal Union and parcel tracking can be carried out by both the sender and the recipient of the mail.
Features of Russian Post parcel tracking numbers
Russian Post track numbers differ by type of parcel and differ in appearance.
- Packages, registered letters and small parcels have a 14-digit number.
- Parcels and packages are tracked using a 13-digit code (4 letters and 9 numbers).
Explanation:
- The first 2 letters of the code indicate the type of shipment
- 9 digits - departure code
- The last 2 letters are the country of departure of the parcel
- EMS parcels - track number starts with the letter E
Parcel tracking by shipment type ZA..HK,ZA..LV (Aliexpress)
Thanks to the cooperation of Russian Post this type Parcels from Aliexpress have a simplified registration system, which allows you to send them even faster and cheaper. It is worth considering that this type of delivery can only be tracked within the sender’s country; when the parcel arrives in the territory, the shipment will no longer be tracked, but after the parcel arrives at the recipient’s delivery location, a similar status will appear. The approximate delivery time is 25-30 days from the date of departure.
Parcel tracking ZJ..HK (JOOM)
Parcels with a number containing the letters ZJ at the beginning are parcels from the Joom online store, which also cooperates with Russian Post. This type delivery service is low-cost and is used mainly for the delivery of cheap goods and at the same time has limited tracking functionality. The fact is that Joom parcels, when tracked, can have one of only three statuses:
- Package sent
- The parcel arrived at the office
- The parcel has been received by the addressee
That is, your parcel cannot be tracked at all stages of delivery, but important information, the fact that the goods have been sent or have already arrived at the post office will be known.
Problems tracking Russian Post parcels?
Sometimes problems arise with tracking Russian Post parcels. Most often this happens for the following reasons:
- Not enough time has passed since the parcel was sent and the tracking number has not yet entered the database, since not enough time has passed since it was sent. It is worth remembering that the period can take up to 7-10 days.
- The sender provided an incorrect tracking number. In this case, it is worth checking the number again with the sender and copying it correctly into the tracking line on our website.
How to track a Russian Post parcel?
Tracking the status and location of a parcel by the postal company Russian Post is extremely simple: to do this, you need to enter the unique track code of the parcel in the tracking line. After specifying the number, click on the “Track” button and find out the most up-to-date information about the status of your shipment by Russian Post.
If you need to save data on several shipments by Russian Post at once, then register in your personal account of the online parcel tracking service website, and track several shipments at once and receive accurate information for each parcel.
In order to determine which post office your parcel is located at, use our directory of Russian Post post offices
Russian Post parcel tracking statuses
| Status | Translation |
|---|---|
| Left the sorting center | Left the sorting center |
| Arrived at the sorting center | |
| Issued by customs | Issued by customs |
| Arrived in the territory of the Russian Federation | Arrived in the territory of the Russian Federation |
| Sorting | Sorting |
| Left the international exchange site | |
| Unit | Unit |
| Came to the place of delivery | Came to the place of delivery |
| Left the reception place | Left the reception place |
| Arrived at the international exchange location | |
| Delivery to the addressee | Delivery to the addressee |
| Party | Party |
| Awaiting courier delivery | Awaiting courier delivery |
| Handed over to the courier | Handed over to the courier |
| Address clarification | |
| To the addressee by courier | To the addressee by courier |
| Submission | Submission |
| Handed over to the postman | Handed over to the postman |
| Recipient not available | Recipient not available |
| temporary absence of the recepient | |
| Arrived at the transit point | Arrived at the transit point |
| Left the transit place | Left the transit place |
| Expiration date | Expiration date |
| Delivery delayed at the request of the addressee | |
| Delivery to the sender | Delivery to the sender |
| Left the return/delivery location | |
| Unable to contact client | |
| Failed delivery | Failed delivery |
| Other circumstances | Other circumstances |
| The addressee will pick up the shipment himself | |
| Other | Other |
| Sent with customs notification | |
| To the addressee by postman | To the addressee by postman |
| Refusal by recipient | Refusal by recipient |
| Shelf life expires (25 days left) | |
| Returned by customs | Returned by customs |
| Delivered | Delivered |
| Incorrect/unreadable/incomplete address | |
| According to the user | According to the user |
| Waiting for the fee to be paid | |
| Incomplete/insufficient/incorrect documents | |
| No recipient at the specified address | |
| Transfer for temporary storage | |
| No home delivery | No home delivery |
| The addressee refused the shipment | |
| Sent with mandatory payment of customs duties | |
| Sent to CGP | Sent to CGP |
| Party electronically | Party electronically |
| To the sender by courier | |
| The recipient has a PO Box | |
| To the addressee with response control | To the addressee with response control |
| Shelf life expires (5 days left) | |
| Sender's statement | |
| Sending the item | Sending the item |
| Unclaimed | Unclaimed |
| Refusal to release by customs | Refusal to release by customs |
| Removal of the addressee to a new address | |
| To the sender by postman | To the sender by postman |
| The recipient has moved | |
| The shipment is damaged and/or without attachment | |
| Banned by SAB | |
| At the sender's request | |
| Wrong address | Wrong address |
| Unreleased | Nerozdano |
| Cannot read recipient's address | |
| The recipient has dropped out | |
| Lost | Lost |
| Inconsistency of completeness | |
| The mail has arrived at the carrier's warehouse | |
| Pending transfer to customs authority | |
| CN 22/23 is incorrect | |
| Received by designated operator | |
| Incomplete or incorrect documentation | |
| There are restrictions on imported attachments | |
| Transferred to the customs authority | |
| No account | No account |
| Other | Other |
| Confirmation of cost is expected from the recipient | |
| Handed over to the carrier | Handed over to the carrier |
| Contact with the client is impossible | |
| There are restrictions on exported attachments | |
| Detained by the customs authority without specifying a reason | |
| Refusal to release | |
| Invoice is incorrect | |
| Transfer to unclaimed | Transfer to unclaimed |
| Force majeure/unforeseen circumstances | |
| Delivered for delivery electronically | |
| The customs declaration is missing or incorrect |
4.4 / 5 ( 1662 votes)
Don't know where your package is? We offer you a list the best tools to track parcels from any stores, including Aliexpress standard shipping and Ebay.
Modern postal services provide tracking number postal item so that the recipient can track yourself where is the parcel located? Let's look at how this can be done using the example of tracking mail items by ID from China.
How to find out where your package is online:
Enter the track code, click “track” and find where your package is located.
Where is my parcel? Manual parcel tracking option
If you want to check tracking numbers with maximum convenience, and find out where your parcel is currently located, then universal online trackers for searching postal items will help you:
Advanced package tracking option
In principle, there is little point in updating the status of parcels more than once a day. But if you want to track your parcel as accurately as possible, you can do the following:
1. If sent by Airmail (China post Registered Airmail) then first track the parcel before import:
ChinaPost (China Post) – Intmail.183.com.cn
HongkongPost (Hong Kong Post) – Hongkongpost.com
SingaporePost (Singapore Post) – Singpost.com
and after import you continue to track (until receipt) here:
Russian Post – Pochta.ru
2.If sent via EMS (EMS China Post Express Mail Service), then we also divide the procedure into two stages.
Track to import (check whether shipped from China or not):
Ems.com.cn
after import:
Emspost.ru
In addition, if the parcel is delivered by the EMS service, you can always call their operators and clarify current data about the parcel by calling 8-800-200-50-55 (24 hours a day, free calls from anywhere in Russia)
Statistics of shipment times
Information on delivery times for parcels can be viewed on the statistics server SMS-Track.ru
Bonus! Parcel tracking programs
Do you want to find out where your package is without going to websites? You can install a parcel tracking program on your computer that will automatically check the status of an unlimited number of track codes!
This option (it seems a little ineffective to me, but oh well) suggests installing a special program on your computer (connected to the Internet).
I won’t describe this option in detail, I’ll just provide links and screenshots:
Besides:
Postage tracking via mobile devices:
Track your parcel using iOS mobile devices.
Track your parcel using mobile devices.
Official application Russian Post is available for Android and iOS devices. 
FAQ
What does NULL status mean (response from user nickname CTRL-F)
As China Post explains to its clients, the introduction of new statuses in tracking international shipments is intended to remove the accusation against China Post of unreasonably increasing the time it takes for parcels to arrive in Russia, etc. NULL status – no parcel in China (has already cleared customs and is interpreted as a departure of an airplane flight). The next entries after NULL are information about transit movement at airports along the route of the parcel (airport coding according to IATA). Example PEK - Beijing, PVG - Shanghai, FRA - Frankfurt. And the last entry is the destination country code. This information was sent to me by my regular supplier from China.
Link to searching and deciphering airport codes around the world.
And with the help of this tool (in the form of an Excel document), you can check the correctness of the track number, as well as calculate the verification code based on the known track number of your parcel.
Similar instructions for tracking and receiving parcels from China and other countries
Do you have anything to add? Write in the comments!
Russian Post provides services postal service on the territory of the Russian Federation. This national postal operator not only delivers letters and parcels, but also provides financial services, for example, at Russian Post offices you can pay bills and receipts for utility bills, receive a postal order or pension payments. The Russian Post store offers a wide range of various products that are available directly at post offices or in the online store.
A member of the Universal Postal Union, Russian Post is firmly committed to improving the quality of service and automating the process in its development. Russian Post employees regularly conduct training sessions and internal control activities, which are aimed at developing communication skills, developing the skills of attentive and polite service to each visitor and maintaining high quality work in each post office.
Parcels and letters from Russian Post are accepted and processed according to international standards. The Russian Post offices process the sending and receiving of both domestic and international parcels. When a postal item is generated, it is assigned a unique identifier code, which will be indicated on the postal receipt. The identification number of parcels in Russia consists of 14 digits, and the tracking number of international shipments consists of numbers and letters of the Latin alphabet. Using this Russian Post parcel number, it can be tracked by both the recipient and the sender.
The service website makes the process of tracking Russian Post parcels quick and convenient. The website also provides tracking of shipments from other countries. You don't need any extra information: you just need to know the ID of your parcel.
How to track a Russian Post parcel
- use the search bar by ID and enter the tracking number of the postal item;
- By registering in your personal account, you can receive information about several shipments;
- save the necessary numbers and subscribe to electronic notifications about changes in the status of the Russian Post parcel.
On our website you can track several tracking numbers at the same time, since all the necessary information will be stored in the “Personal Account” section.
Date of publication: 01/19/2018
Any registered postal item, be it a parcel, parcel post or registered letter, has an individual track number. Using the track number, the sender or recipient, or any other person who knows this code, can track the movement of a parcel or registered letter from the moment of acceptance to the moment of receipt by the final addressee. But how can you find out the track number of a parcel sent by mail?
So, after registering the parcel at the Russian Post office, the shipment is assigned a unique track number. The track code is indicated in the receipt, which the postal operator must hand over to the sender.
The number we are interested in consists of 14 digits. In this case, sometimes the last digit is indicated with a space - it must also be taken into account.
The track number in the receipt may be indicated after the words: “ RPO No....», « Postal ID number" etc. But in any case, finding the 14-digit combination we need will not be difficult.
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If you are the recipient of a parcel or registered letter, then for tracking, find out the track number from the sender. Online stores and private sellers very often provide the tracking number themselves, without additional request from the buyer.
How to find out the tracking number of a parcel if you have lost your receipt
It happens that the check is lost or someone throws it out of the household. After all, few people keep receipts from the store, but why is a postal receipt better?
The check receipt, which is issued at the post office, must be kept, not only in order to find the tracking number of the shipment at the right time, but also in case of loss of the parcel, the check will be needed to write a search application.
So how can you find out the tracking number of a parcel if the receipt has been lost? The only option in this case is to contact the Russian Post office again, from where you sent the shipment, and ask to see the track number based on your last name and the date the parcel was sent. If you don’t remember the date, you can also find the data by last name. The less time passes from the moment the parcel is sent, the greater the chance that the data you need will be found.
At the same time, as they write on the forums, the postal operator’s responsibilities do not include searching for data about the item if a check is suddenly lost. That is, in this case, you should only rely on the responsiveness of the postal employee. True, in some regions there is a paid additional service at the post office to restore a lost check.