Victory Airlines call center contacts. Phone number of Pobeda airline. Pobeda Airlines hotline phone number

Pobeda Airlines is engaged in passenger air transportation throughout Russia. In November 2014, Aeroflot registered the low-cost airline Pobeda, and on December 1 the first flight was made in the Moscow-Volgograd direction.

The main task of the low-cost airline is to increase transport accessibility between Russian regions. It was initially planned that the air carrier would be based at Sheremetyevo Airport, but later it was decided that the base airport would become Vnukovo, since Sheremetyevo agreed to fly only until February 2015.

Pobeda Airlines was created to replace the low-cost carrier, which was forced to close in August 2014 due to EU sanctions and return leased Boeing aircraft.

LLC "Budget Carrier"

The legal entity of Pobeda Airlines is Budget Carrier LLC. 100% subsidiary of the group. The low-cost airline has set the base price in all directions 999 rubles, when purchasing a plane ticket on the official website pobeda.aero or by phone.

If a passenger purchases a ticket at the airport or using bank card, then the price will be higher by 2%. When purchasing an air ticket at the Euroset office, the price will increase by 3%. When buying a ticket in the QIWI terminal, the cost of the ticket will be 4% higher. There are also additional fees for other services. For example, if a passenger wants to choose a specific seat on an airplane, he will have to pay from 149 to 1199 rubles. For transportation of additional baggage, a fee from 99 to 3199 rubles is also charged.

Pobeda Airlines fleet

The low-cost airline's fleet consists of new Boeing 737-800 NG. The aircraft's cabin features leather seats from Aerospace. The Sky Interior cabin design was developed specifically for a low-cost airline with enlarged luggage racks with convenient opening mechanisms, allowing passengers to sit comfortably in aisle seats, and also expand the space in the cabin.

Boeing 737-800NG, one of the most popular and reliable passenger aircraft in the world.

  • Maximum flight distance: 5765 km.
  • Cruising speed: 852 km/h.
  • Max. flight altitude: 12,500 meters.

Route network

  • Arkhangelsk;
  • Belgorod;
  • Vladikavkaz (Beslan);
  • Volgograd (Gumrak);
  • Yekaterinburg (Koltsovo);
  • Makhachkala (Uytash);
  • Mineral water;
  • Moscow (Vnukovo);
  • Nizhnevartovsk;
  • Perm (Bolshoye Savino);
  • Sochi (Adler);
  • Surgut;
  • Tyumen (Roschino);

How to buy a ticket on the official website

The first thing you need to do is go to the Pobeda Airlines website. On home page Fill in all fields in the appropriate form.

In the next step, select one of three tariffs. Depending on the choice, the price will also change. For example, the Standard tariff includes the option “baggage allowance up to 10 kg”, and the Premium tariff includes “ free choice seats, the possibility of rescheduling and ticket refund.”

To continue booking, fill in the contact and personal information of passengers. Then, if you wish, you can add travel insurance.

The last thing left is to pay for the created order. Next, you will receive several emails - confirmation, e-ticket, instructions.

Online check-in

To complete electronic registration, you must go to the page www.pobeda.aero/ru/services/online_registration and provide some information:

  • reservation code and address Email, specified during registration;
  • if there is no booking code, then indicate the airport of departure and arrival, date of flight, date of birth of the passenger, last name and document number.

The ability to check in for a flight online is temporarily available only to passengers flying from Moscow. It starts 24 hours before and ends 40 minutes before the plane departs.

Baggage and hand luggage allowances

The ticket price includes baggage allowance in the luggage compartment and hand luggage in the aircraft cabin.

For free

The flight was delayed by 55 minutes; as a result, the flight took not 4 hours 40 minutes, but 5 hours 35 minutes. They didn’t carry water, they went and got it themselves...

water, near the toilet. In cups, poured by a flight attendant who had a nice conversation with the steward, and apparently there was no time to approach people again. In 5 hours 35 minutes we didn’t conquer it. Never. This is a huge minus. They didn't even offer sandwiches. People were hungry and dissatisfied. When we bought tickets on the website, it was not indicated that the flight would be without feeding passengers. Also, initially at registration we asked for two tickets side by side. There was a guy sitting (about 129 - 135 under number), a young brunette already looking displeased, with slurred speech. When we entered the cabin of the plane, we found different seats. Mom had 31 b, I had 31 d. What a surprise. Unpleasant. Or he is illiterate. Fortunately, the man in seat 31 turned out to be very pleasant and polite and gave up his seat for me. My mother suffers from stage 1 diabetes and my presence, especially on the plane, is very important for her and for me. No one was flying at place 31a. So it's not clear why the guy at the check-in didn't give us these two seats. The plane was stuffy (initially) and there was no ventilation. We fly very often. We will not fly with this airline again. If friends ask, I won’t recommend it. Control zone. This is a different story. I don’t know how much I should relate to you, but I’ll write anyway. Mom constantly rang, the girl who did not let her through constantly asked to take off something. She even said to take off her sneakers. They groped me everywhere, and in a very ugly and indecent manner. The most important thing is that they still had a signal coming from her device. Dissatisfied. They are rude. The strangest thing is that they ask: “What’s ringing in you?” Although she must have said it for the 30th time, swiping her wand. In the end, they found nothing. The signal did not disappear. Although there was nothing in the pockets. The line behind us was unhappy. Mom is 57 years old. She has blood pressure. She no longer wanted to fly anywhere. When I (her daughter) wanted to look at the girl’s badge (to know her name and go where needed), she began to hide and hide behind drawers. The picture is terrible. You need to look at least at the year of birth. And understand who needs to be nervous and who doesn’t, while all these showdowns were going on. Things have already passed. All on different sides. Mess! Someone has already lost their phone. We didn’t find ours right away either. When they were looking, they argued with them. They began to ask what kind of screensaver it was, with some kind of grin. I had to express many complaints, including that my mother has diabetes. And don’t be nervous! People look, I apologize like a ram at the new gate. No apology or anything. Just as it all started negatively, it continued further (as described above). The mood is ruined. This has never happened to any other airline. Although I live in Moscow. And I fly often. We fly together and separately. There has never been such horror. Thanks to the crew for making the flight. Just for this.

Russia Airlines operates several passenger support hotlines, which depend on the type of flight. To get advice as quickly as possible, you should call the phone number corresponding to your flight number.

For questions regarding transportation on flights SU6000–SU6999

Contact center employees will answer any questions you may have related to the provision of air services: the purchase and sale of tickets, departure and arrival times of aircraft, issues related to the transportation of baggage and its search in case of loss or damage.

Free phone hotline Russia airlines:

Corporate clients and legal entities can also seek support via this phone. Qualified specialists provide professional advice on all air services provided around the clock. Calls are free from any landline and mobile phones throughout the Russian Federation.

Telephone for complaints:

Call the operator at this number You can answer questions containing material requirements related to flight delays or cancellations, damage or loss of luggage, cargo transportation, service at the airport, on the plane and at the sales office.

Regarding transportation on flights FV5501-FV5900

Russia Airlines support service for calls from Moscow:

Calls to this number are charged according to the tariffs of your telecom operator.

Information service telephone number for calls from St. Petersburg:

Calls to the specified number are charged according to the established tariffs of your operator.

Rossiya Airlines is a modern fleet of aircraft for traveling around the country and abroad, one of the largest Russian air carriers. The central office is located in St. Petersburg, the airline has branches in Moscow, Orenburg and Rostov-on-Don. The company carries passengers by air to more than 120 different destinations in over 20 countries.

  • Official website: http://www.rossiya-airlines.com
  • Online check-in:
    https://www.aeroflot.ru/ru-ru/information/checkin/web_checkin
  • Departures and arrivals board:

Transport by air is popular, safe, and also, perhaps, the fastest of all known methods of traveling over long distances. Only an airliner that is equipped with modern equipment will be able to transport travelers with comfort and convenience, while time will fly by in an instant, although it will cover a considerable distance.

It is not surprising that the number of tourists who prefer this type of transport is constantly increasing. If the number of clients is growing steadily, then the number of aviation companies should also increase. Healthy competition allows you to satisfy demand for service levels depending on:

  • quality;
  • facilities;
  • speed.

Take, for example, the very young Pobeda airline, which has only existed for three years. Despite the fact that the company is very young, its services are already used by a lot of travelers who want to fly with it. How the aviation company won the hearts of many passengers, and how to find out its toll-free phone number, read on.

In 2013, during the autumn months, Aeroflot registered a new discounter, Dobrolet. In the spring of 2014, the air carrier began launching flights across Russian airspace, as well as in the direction of the Crimean peninsula. The air carrier coped with its business with a bang, using the most famous Boeing aircraft purchased on lease for flights.

In the summer of the same year, the Boeings were returned, as Western sanctions against Russia intensified. But the global aviation company Aeroflot made every effort in the fall to ensure that the discounter continued operating. Then “Dobrolet” changes its name to a simple and meaningful one – “Victory”. Today, the carrier is a very well-known brand in Russia, about whose work travelers leave only positive reviews. Suggestions and questions are accepted using the following means of communication:

  • hotline telephone number;
  • Email;
  • feedback forms on the website www.pobeda.aero.

Why do domestic and foreign tourists choose Pobeda Airlines? The main reason is the carrier's budget policy. Affordable prices allow almost every resident of Russia and the CIS to take advantage of profitable flight travel services.

In the first 10 hours after the company was created, it became so popular that it was able to sell almost 7 thousand air tickets. Not a single migratory representative could achieve such a result at the start of its development. Pobeda Airlines did not stop there, continuing to develop and organize the most comfortable travel conditions for its customers. The company is successfully achieving its goals. To prove successful activity, let’s present the well-known positive statistics of facts:

  • 2015 - Pobeda entered the top ten largest carriers in Russia;
  • when Pobeda Airlines celebrated its 7th month of existence, its millionth passenger flew on board;
  • As of June 2017, more than 10 million people have already used the company’s services.

Now the Pobeda brand continues to actively move towards its goals, introducing the latest technological ideas into its work. The number of satisfied passengers is growing every day. This is evidenced by the loyalty index, which is 71.5%. This is a fairly high figure, so we can say that the level of service for tourists has moved to the highest level, which is not possible for every company.

According to the plan for the further work of the enterprise for the near future, there are two goals that should be achieved by the end of this year. The first is in an effort to increase the number of travelers to two tens of millions.

The second goal is to get into the top five most popular honorary airlines Russian Federation. Experts are confident that if the low-cost airline develops in the same spirit, the carrier will be able to achieve its goal with ease. There is an explanation for this. The first reason is interest in a loyal pricing policy, which allows for 1000 rubles. This amount often includes required taxes and fees.

Today the company has 10 of the world's most reliable, newest Boeing 737-800 series aircraft.

In the near future, the airline's executives plan to:

  • to reach the number of airliners up to 40 aircraft;
  • fly to 45 destinations in Russia and foreign countries;
  • constantly increase the number of customers and provide the most comfortable flight conditions.

Passengers choose Pobeda because only pilots with extensive experience are involved in the controls. Only busy on flights modern models aircraft that perform flights only after a thorough technical inspection. Detailed information by type of aircraft on which you plan to travel, can be obtained by calling the airline.

In order to provide each passenger with high-quality services, carrier employees are required to maintain a high rating among competitors. Like other air passenger aviation enterprises, Pobeda Airlines has its own set of rules. Let's look at the basic conditions that should be followed when flying on budget aircraft. For example, there are such conditions for luggage. Customers may bring hand luggage on board.

You are allowed to have the following items in your hands:

  • small bag;
  • literature to read;
  • laptop;
  • portable bassinet and food for babies.

Baggage up to 10 kilograms inclusive is transported in a specialized compartment free of charge. If you require transportation of children under 12 years old without an adult, an additional payment for one seat will be required. Children under two years old have the right to fly completely free. Parents are responsible for his comfort.

You should know that safety standards prohibit flights for pregnant girls at 36 weeks or more. And after the 28th week, you need to show the conductor a certificate of the woman’s health and a doctor’s permission to travel. Concern for the health of passengers comes first.

Pobeda Airlines operates flights in almost all directions throughout Russia. The total number of domestic flights includes 26 types. The company does not even think about stopping after achieving high results, continuing to move towards its goals.

The office of the low-cost air transportation company is located at the address: Moscow, Moskovsky Lane. At the 22nd kilometer of Kievskoye Highway you will find building 4, building No. 1. A team of professionals works here, ready to solve any problem with air travel via a hotline.

The free mode of communication with future passengers and site users by phone number does not currently work (it is in the process of registration), so we suggest contacting our managers using other contact options. Active customers can ask any question or call the airline by dialing the 24-hour number: 8 809 505 47 77 . The support service is available for any clients 24 hours a day. For residents of Russia call from mobile phone costs 56-62 rubles per minute excluding VAT, depending on the operator.