You may make some mistakes from which no one is immune. Let's consider the well-known case of a randomly sent letter. A person, out of clumsiness, accidentally clicks on the mouse, and the letter goes in a completely different direction to where it should go. That is why it is necessary to double-check addresses and be careful when sending.

Deleted emails are stored in the Trash for about a month on average. Sent letters remain in the “Sent” folder and you can always forward this letter or the document you need, sent some time ago to someone you know.

What happens when you send an email? Using the SMTP protocol, your computer communicates with the computer to which the email is initially sent. The situation is similar when receiving mail. Essentially, the computer transmits information to another computer and delivers your email to the outgoing mail server of your choice. Once the email is received, the server moves your document to the recipient's mailbox.

The processing involves various mail agents who communicate in their own language.

Video on the topic

Sources:

• how to work by mail in 2019

Mail may not work due to a faulty Internet connection or lack of connection as such. A long loading time for the mail service can be associated both with problems on the server itself and with a malfunction of the installed software on the computer.

Check the username and password you specified when logging in. For greater accuracy, write them in a text editor, check the data is correct and copy it into the input window. Check your Internet connection. To do this, try opening any web page that should definitely work. If there is no connection, then make sure that the provider’s services are paid for and check all the settings. Sometimes due to server reboots or temporary technical problems. Wait a while and try to connect to the resource again. If you use Yandex, but the full version of mail does not work and loading letters takes quite a long time, then try using the light version of the site. You can try to fix the problem by updating your browser. Go to your browser developer's website by entering the program name in the search. Download and install the new version of your program using the “Download” link, then try logging in again. When working with email, try to use the HTTPS protocol, which helps combat information corruption when transferring files from servers to your computer. To switch to safe mode, add the letter S to “http://” in your browser’s address bar so that the address looks like “https://”. If you use email clients to receive and send letters, check their settings . To do this, launch your program, select the mailbox you are using and click “Options”, where you check the specified data. If you still can’t access your email, then reinstall your application and download its updated version from the developer’s website. Otherwise, try using another alternative email client or try logging into your email account from a browser window.

Sources:

• how mail works

At the moment, any of the novice users can have their own electronic mailbox, just register for free on one of the Internet portals. Using e-mail, services are provided for sending and receiving electronic messages over a computer network. Sometimes users encounter a situation where mail impossible to send.

This is often caused by an error in the recipient's address. Check that there are no extra periods or other punctuation marks in the addresses, remove extra spaces or quotation marks. If necessary, double check the recipient's address and resend the letter to him. In some cases, emails are not sent due to the fact that the recipient's mailbox is full. If there is no room for your message in the recipient's mailbox, contact him in some other way and ask him to “clean out” the mailbox. After he does this, you can send him a message without any problems. The recipient's address may be blocked by the postal service, which means that letters will not be delivered to this address. Contact the recipient and clarify the reasons and timing of blocking. The recipient's mail server may not accept your letter due to its large size. Send the letter in parts or send the recipient a link to a downloadable file. The recipient's mail server may mistake your letter for spam. Contact the administrators of the recipient's mail system and find out the reason for what happened. Sometimes users sending letters by email receive the message “Error while verifying the sender.” This message is received if the recipient's domain requires sender verification. Sender existence check is sometimes used by the recipient server to protect against spam: a server that receives a letter from a new server sends an empty letter to the return address to check if . To solve this problem, you will have to contact the administration of the recipient's postal service. In any case, if your email is not sent or not delivered to the recipient, you will receive information about an undelivered message. The received non-delivery information usually indicates the reasons for non-delivery and the name of the server that rejected the further movement of the letter to its destination.

Now that many Russian residents have constant access to the Internet, where they can use email and social networks, ordinary paper letters seem archaic. However, quite a lot of people still send letters in envelopes. And how disappointing it can be if the letter does not reach the addressee. Why is this happening?

The letter may not reach the recipient for various reasons. The first is the incorrect spelling of the recipient's address. In the case of an incorrectly spelled index, a letter used to wander, at best, from one post office to another, and did not always reach the addressee, or was simply returned to the sender. If there was no index at all, then the postal workers either added it themselves, or the letter could be sent further with only the address. But now modern electronic sorting technology simply will not let through letters with an incorrectly written index or without it, and the correspondence will be sent back to the sender.

In the case of an incorrect spelling of the address, everything is clear - the address was not indicated, the letter did not arrive. Moreover, this will happen even if you forgot to indicate only the apartment number. The postman will not search the entire house for Vasya Ivanov, who lives in one of a couple of hundred apartments! In this case, the letter will be returned to you. . Write the address in detail, legibly and correctly. First write the street, apartment house number, below - the city, below - the region, region or republic. And if in regular letters they don’t pay too much attention to the incorrect order of lines, then they simply won’t let you send a registered letter with an incorrectly filled in address.

Postmen are also living people and sometimes they make mistakes, for example they can confuse the house 22/12 with the house 12/22. Or address 15-25, which usually means house 15, apartment 25, is regarded as 15/25, and the letter addressed to you will end up in another house, and there is no guarantee that the people who received it will bring the letter to you.

After all, our mailboxes aren't perfect either. It's good if you have your own home. But residents of high-rise buildings are often faced with broken, old boxes that anyone can climb into. There is a way out - open a post office box at the post office, or ask friends to send a registered letter instead of a regular one. It will not reach your mailbox, you will receive it in person at the post office.

But with registered letters, not everything is so smooth. The notice is brought to the addressee, but is not given personally, but thrown into the mailbox, so it may get lost. And if you do not pick up your registered letter within a month, it will be returned due to the expiration of the storage period.

If a letter is delayed, you can control its delivery using the official website of Russian Post www.russianpost.ru. Refer to the sections: “Tracking of postal items”, “quality control and tracing of postal items”.

Tip 5: What to do when email doesn't work

E-mail is a means of providing almost instantaneous information exchange. Due to this property, problems that appear in it are quite capable of not only spoiling the mood, but also slowing down the work process.

Do not panic

This rule is universal for emergencies of any scale. In this case, it means the absence of indiscriminate pressing on all possible keys, buttons and links, so as not to worsen the already unpleasant situation. The best option is to find a link on the mail service screen that gives access to its administration. It can be located under Help", "Help", "Questions and Answers", "Feedback". You can also (if the nature of the problem allows) click on the link "Forgot your password?". In any of these cases, there is a window for contacting administration, where you can report a problem. Or find a ready-made solution in responses to requests from other users. It is likely that the mailbox was simply hacked and blocked by the administration for sending spam.

If email is a working email, then inviting a specialist will not be difficult - such a rate is available in any organization today. Perhaps the problem is not with the mail service, but with a computer virus. First scan your computer with an antivirus, check if there are problems in other Internet accounts and systems, and only then bother the technician.

Create a new mailbox

This way out of a “non-working” situation is suitable for those who do not contain vital, official letters, and are not an account necessary for work. The most famous mail services are mail, inbox, yandex, rambler. This option can also be used as a temporary option until the functionality of the desired mailbox is restored. Having a backup mailing list will make your life easier so that important contacts will not be lost. When registering a new mailing address, it is good to use the linking function - linking several mailboxes together. Then, if the email of one service does not work for some reason, you can use any of the other “linked” ones to view your mail.

Prevention

The best solution to all problems is their competent prevention. You should avoid various suspicious sites, do not enter your email password on other pages, do not apply the same passwords to different accounts, block spam, and do not register on sites that cause suspicion. You should be wary of links you receive via email. Navigating through them threatens not only disruption and hacking of the mail service, but also other elements of the computer system. Simply put, you can sneak a virus into your computer unnoticed.

If you receive more than 50 emails a day, it is difficult to read each one carefully. Some messages remain unanswered, others disappear in the trash unopened. If you clean your email without a system, there's always a chance you'll miss something really important. The Secret found out how entrepreneurs and top managers cope with the mass of incoming letters, and formulated the basic rules for working with mail.

Choose your time and prioritize

Alexey Gorbunov General Director of the consulting company SQ-Team

I divide the letters into four categories using settings: they are sorted automatically, and after that I apply my own rules to each. I spend one hour a day on letters from employees and clients: if the answer does not take more than a minute, I write it right away. If I need more than five minutes or the letter is not the first or second on this topic, I switch to telephone communication mode or make an appointment. There are letters not from employees and clients, but from third parties, sent to me personally. I allocate 30 minutes a week to them and try to respond at the end of the current day. I devote the other half an hour a week to the fourth category of letters - mailings, subscriptions, offers, letters from people I don’t know, 600–700 messages come out. Of these, I read only those that interested me in the title.

Ruslan Fazlyev Founder of the e-commerce platform Ecwid

The simplest thing you can do with mail is not answer it. Not everything in the world requires a reaction. But if I do answer email, I try to do it at a certain time of day, without being distracted by anything else. I use this trick: when I need to clear out a box of a couple of hundred letters in a day, I first filter it by typical contacts and answer all letters from one counterparty in a row. This way the brain doesn’t change the context and you can answer everything much faster.

Create templates

Inna Alekseeva General Director of PR agency PR-Partner

I have a few tricks that help save a lot of time reading and answering. If I see a holivar of colleagues, partners, contractors in the mail, then I read only the last letter, I don’t open the rest. To respond to standard letters - resumes for recommendations, initial client requests, requests for training schedules, questions about purchasing books - I widely use letter templates in Russian and English, I have about 20 of them. I also use three different signature templates in Russian, English and German.

Use apps

Alexey Zhebelev Co-founder of the online travel store Onlinetours.ru

Over the years, I've tried several email clients: Microsoft Outlook, The Bat, Mozilla Thunderbird, but in the end I returned to the Gmail web interface. Clients cannot cope with my mail archive, which over three years of working in the account has grown to 97 GB. Among the applications for Gmail, I would like to mention the services ActiveInbox and Boomerang for Gmail. The first one taught me to keep zero emails in my inbox - now I do without it, but at the start it is very convenient. The second one has several interesting functions: you can delay sending an outgoing letter or temporarily remove an incoming message from the mailbox. In Boomerang for Gmail, I use a reminder in cases where the counterparty did not respond to me within a certain time frame, although it should have. My little dream is to send an automatic reminder to the counterparty that it is time to respond, I haven’t found such an application yet.

Link your email to your electronic diary or CRM

Alexey Bessarabsky Head of Marketing Department, telecommunications company Mango Telecom

I keep my inbox empty: I delete some of the emails, I answer some immediately if it takes no more than a few minutes, and I turn the rest of the emails into tasks or reading materials. To do this, you need to choose a task tracking and information collection program: my choice is Asana and Evernote. To turn an email into an Asana task, I simply forward it to a special address. To add a note to Evernote, I use a plugin in Outlook - a note from a letter can be created with one click on the corresponding button - or I forward the letter to a special address if I am not in Outlook. I don’t use sorting emails by project in the mail - this is done much more efficiently in the task manager, with priorities, deadlines and responsibilities set. I also have a folder for temporary storage of letters that I need to have on hand for a while: I usually put reminders with deadlines on them.

Avoid email correspondence with certain recipients

Mikhail Lyubachev General Director of the company for the development and production of leather goods Liubachev Manufacturing Co

I constantly use email to work with my partners, suppliers, lawyers and accountant. The main disadvantage of email is the search for letters and attachments to them: in order to find one letter with an agreement or invoice, you have to spend a lot of time: for example, such letters are often sent without headers. So a few months ago I transferred all my accountant work to Staply. It is a web application that organizes information automatically and allows you to highlight files or links in a message thread. Testing has been going on for several months now, and so far everything is good. Now it has become easier to find any document - just go to the group and turn on the filter by files. In the near future I plan to transfer several more partners from email to Staply, but there are also difficulties - it’s quite difficult to persuade people to switch to the new system. Everyone is used to email, and the Staply interface is in English, which is why some partners are in no hurry to register.

First: Don't start your day with email. Give yourself at least an hour of working on tasks and only then start writing letters.

Second: work with mail by the hour and get used to doing it no more than two hours a day. Imagine that you ran into the office for two hours because you need to go to the airport and on vacation. What will be done? The most important! I notify everyone who writes to me about this with this auto-reply: “Hello! If you received this letter, be 100% sure that I received yours. I check my email at 14:00 and 16:00. If you have sent me an invoice or are in a hurry to report something urgent, please call my mobile phone. Thank you!"

Third: Divide your mail into two parts - inbox and archive. Unread messages are in the inbox, the rest are in the archive. Multiple folders create chaos: I once saw a hundred folders in an email. I internally call them “folders that are created but never used.” And it’s time to get used to it once and for all: a beautiful and neat archive in email and documents is impossible. To do this, you will have to hire a separate archivist.

The fact that the ability to work on a computer today is necessary for everyone is beyond doubt even among skeptics.

The book you are holding in your hands will be a true friend and assistant for those who want to independently and quickly master the intricacies of working on a personal computer. Written in simple and understandable language, it is accessible and easy even for beginners. A large number of specific examples and visual illustrations contribute to the quick and easy assimilation of the proposed material.

Its sequential presentation, as well as a detailed step-by-step description of key operations and procedures, turns the study of this book into an exciting process, the result of which will be the ability to communicate on a first-name basis with any modern computer.

The description is based on the example of Windows XP Professional.

Book:

Sections on this page:

Nowadays, not knowing how to use email is the same as not knowing how to read. Send a report to management or a resume to an employer, make pen pals, conduct business communication, exchange photos, etc. - all this is impossible without mastering the intricacies of e-mail. That is why today only the lazy do not have their own email address. Here we will talk about how to set up your own email account, how to send and receive emails, forward attachments, and much more.

9.4.1. How to create your own email account?

In this section we will look at the procedure for opening a mailbox using the example of the mail service of a popular portal www.yandex.ru.

* * *

On the main page of any Internet resource that provides free email services, there is a link designed to switch to the mode of creating a mailbox. This link can be called by different names; on www.yandex.ru at the time of writing the book it is called Create a mailbox. After clicking on this link, the dialog shown in Fig. 1 opens on the screen. 9.22.

Rice. 9.22. The first stage of creating a box

At the first stage, you need to enter your last name and first name, as well as the name of the mailbox to be created ( login). All this data is entered from the keyboard. When entering your login, you can use letters of the English alphabet, numbers, as well as underscores and hyphens (spaces in the name are not allowed).

* * *

When entering your login, the mail service automatically checks whether it is currently busy. If it turns out that a mailbox with the same name already exists, you will be offered other login options that are close to the one you tried to enter (they are offered in any case, see Fig. 9.22).

After filling out the specified details, click the button Further to proceed to the next stage of creating a mailbox (Fig. 9.23).

Rice. 9.23. The second stage of creating a box

At this stage, you should enter a password that will be used in the future to access your mailbox. To enter a password, you can use the same characters as when entering your login, as well as special characters ( % , & , + and etc.). The password must contain at least 6 and no more than 20 characters.

* * *

To avoid errors when entering the password, you should enter it twice: in the field Password and in the field Confirm the password. If identical values ​​are entered in these fields, then under the field Confirm the password the message will be displayed entered correctly(See Fig. 9.23). If an error is made when entering the password (any difference in the fields is considered an error) Password And Confirm the password), then under the field Confirm the password A corresponding information message will be displayed asking you to re-enter your password. While the differences are in the fields Password And Confirm the password will not be resolved, creating a mailbox is impossible.

Sometimes users forget or lose their mailbox password. To solve such problems, a special mechanism has been implemented that allows the user to access their mailbox without entering a password. The point of this mechanism is to answer a secret question. This secret question and the answer to it are indicated at the second stage of creating a mailbox in the fields Security Question And Answer(See Fig. 9.23). Moreover, the question itself is selected from the proposed drop-down list, and the answer to it is entered from the keyboard. Examples of security questions: Mother's Maiden Name(see Fig. 9.23), Favorite dish, My school nickname etc. Obviously, the control questions are formed in such a way that only a specific person can know the exact answer to them. If you lose your password, the system will issue the security question specified when creating the mailbox, and if the answer is correct, then access to the mailbox will be open.

In field Another email (if available) You can enter your previously purchased email address, if available. Completing this field is optional. If it specifies an email address, then registration information will be sent to this address immediately after creating the mailbox. Also, if you wish, you can indicate your mobile phone number (although this is not recommended)

In field Check digits From the keyboard you need to enter the numbers (without separators or spaces!), which are displayed above (see Fig. 9.23).

After filling out the listed details, you need to click the button Register– as a result, the screen will display information that registration has been successfully completed (Fig. 9.24). Here, if you wish, you can enter some additional information about yourself.

Rice. 9.24. Completing registration

You can enter them, or you can just click on the link Start using mail– immediately after this, the mailbox interface will open on the screen (Fig. 9.25). To subsequently log into your mailbox, you need to enter your username and password in the appropriate fields on the main page of the portal (in our example – www.yandex.ru) and click the button To come in.

Rice. 9.25. Mailbox interface

The left side of the interface contains several folders designed to store email correspondence. By default, the following folders are offered: Inbox, Sent, Deleted, Spam And Drafts.

All incoming email correspondence, with the exception of emails identified as spam, goes to the folder Inbox. This folder is open by default when you sign in to your mailbox.

Folder Sent is intended for storing sent (outgoing) electronic correspondence. When you send each letter, a copy of it (with all attachments, if any) is placed in the folder by default Sent.

In folder Deleted electronic correspondence that has been deleted using a link is stored Delete.

To folder Spam All incoming correspondence that is recognized by the system as spam is placed. This folder can be quickly cleared using the link located to the right of the folder name (it appears if there is at least one letter in the folder). By the way, folders are also cleaned in the same way. Deleted.

* * *

In folder Drafts You can store letters that for some reason are not intended for any of the folders listed above.

In order to move letters from folder to folder, you should select them in the list using the corresponding checkboxes, then in the drop-down list Move to folder(this list is located on the right side of the interface above the list of letters) select the required folder and click the button on the right OK.

Above the list of letters there are several links designed to switch to one or another mode of operation. The list of these links may look different in different folders. Since the order of their use is simple, we will consider only the links that are located in the folder Inbox.

Via link Write switches to the mode of creating a new email message. At the same time, an interface opens on the screen in which the addressee (or several addressees), the subject of the letter is indicated, the text of the letter is formed, and, if necessary, files are attached that should be sent along with the letter.

* * *

If the current email message (or several flagged messages) is spam, you should use the link This is spam. Using this link, you can report spam to the postal service administration so that appropriate measures can be taken against spammers. When you click on a link This is spam A window opens on the screen in which you need to confirm the fact of spam.

Chapter The address book is intended for maintaining a list of addressees with whom the most active correspondence is expected. To add a new recipient to the list, use the link Add a note, then in the window that opens, enter the recipient’s first and last name, his email address, phone number, any comment and date of birth. The only required detail for each recipient is an email address.

In chapter Settings mailbox parameters are configured. In particular, here you can create, edit and delete folders intended for storing electronic correspondence, select the design style of letters, configure the mail interface, etc. Separately, it should be noted the ability to filter incoming mail in order to combat spam (using “black” and “white” lists). Also worthy of attention is the implemented automatic mail collection mechanism, the configuration of which allows you to automatically collect mail from all other mailboxes that the user has and deliver it to this mailbox.

Chapter Search designed for quickly searching letters. It is advisable to use the capabilities of this section when working with large volumes of electronic correspondence. As search parameters, you can specify an arbitrary text fragment (which can be contained both in the text and in the subject of the letter) and the email address of the sender/recipient. You should also specify the folders in which the search will be performed.

Thus, we learned how to create our own mailbox ourselves. However, in this case, all actions for working with electronic correspondence must be performed directly on the server, using the interface provided by the mail service. It is much more convenient to use special mail programs for working with e-mail. In this book we will look at one of the most popular such programs - Outlook Express.

9.4.2. Purpose and capabilities of Outlook Express

The developer of the Outlook Express email program is Microsoft Corporation, and this largely contributes to the fact that this program is one of the most popular email clients. This is primarily due to the fact that Outlook Express interacts well with other Microsoft products (Internet Explorer, etc.). In addition, this program is very convenient for home users - unlike, for example, Microsoft Outlook, which was also developed by Microsoft, but is primarily addressed to office users.

The default program interface is shown in Fig. 9.26.

Rice. 9.26. Outlook Express

As you can see in the figure, the program window has the structure of a typical Windows application. At the top is the main menu, below it is the toolbar, and the main part of the interface is occupied by the work area, divided into four panels. The top left panel contains a list of folders with emails, the top right panel displays the contents of the folder on which the cursor is positioned. The lower left panel contains a list of contacts from the address book, and the lower right panel contains the text of the letter on which the cursor is positioned.

The functionality of the Outlook Express mail program allows you to solve the following tasks:

Receiving, reading, creating, sending and storing electronic correspondence;

Working with the Windows Messenger instant messaging service: connecting, sending messages, setting parameters;

Using multiple accounts to work with electronic correspondence;

Maintaining an address book in which email addresses are stored;

Working with news groups (receiving, reading, storing, sending);

Flexible customization of the user interface and program operating parameters in accordance with the needs of a specific user;

Creating mail messages using a variety of forms, the selection of which can be carried out either from the list proposed by the program or from anywhere on the disk;

Setting up and using anti-virus and anti-spam protection;

Import email correspondence from other popular email programs using the built-in import wizard;

Import address book from other popular email programs;

Export of electronic correspondence and address book;

Printing email messages;

Saving an electronic mail message as a separate file or as a form;

Saving email attachments as a separate file;

Performing a number of other actions determined by the specifics of using the program and the needs of a particular user.

However, before you can use Outlook Express, you must create an email account. This is covered in the next section.

9.4.3. Create an account in Outlook Express

To switch to the mode of working with Outlook Express accounts, you must execute the main menu command Service? Accounts– as a result, the window shown in Fig. will open on the screen. 9.27.

Rice. 9.27. Email accounts

To create a new mail account, go to the tab in this window. Mail press the button Add(this button is located at the top right of the window, see Fig. 9.27), and in the menu that opens, select the item Mail. As a result, a window will open on the screen Internet Connection Wizard; Using the Wizard, you create a new account in a step-by-step mode. This will do the following:

1. At the first stage, enter an arbitrary user name using the keyboard (this could be, for example, first and last name), then press the button Further.

2. At the second stage, you also need to enter your email address using the keyboard (for example, [email protected] ), then press the button Further.

3. At the third stage, you will need to specify the servers for incoming messages (POP3, IMAP or HTTP, in most cases - the POP3 server) and outgoing messages. The choice of servers depends on the location of the user's mailbox; You can obtain the addresses of these servers from your email service provider. For example, if the mailbox is open on www.yandex.ru, then the incoming message server will be pop.yandex.ru, and outgoing – smtp.yandex.ru. After entering the servers, click the button Further.

4. At the fourth stage, in the appropriate fields using the keyboard, you need to enter the name of the account to be created and the password, and then click the button Further.

5. In the fifth stage, press the button Ready The process of creating a new account is completed.

As a result of the completed actions, the created account will be displayed in the window Online accounts(see Fig. 9.27) on the tabs All And Mail.

Now you can start working with email messages.

9.4.4. How to receive and send electronic correspondence?

To receive email, you need to execute the main menu command Service? Deliver mail? Deliver mail(this command can also be called by pressing the key combination Ctrl+M), or click the corresponding button in the toolbar (don’t forget to connect to the Internet before doing this).

Received emails will be placed in the folder Inbox, and the number of unread letters will be shown in brackets (see Fig. 9.26).

When it comes to sending emails, there are two ways to do this. The first is that the letter is sent immediately after writing - we will tell you how to do this below. When using the second method, letters located in the folder are sent Outgoing(users place written but not sent letters here) - to do this, you need to execute the main menu command Service? Deliver mail? Send all or click the button in the toolbar Deliver mail(using this button you can both receive and send email).

9.4.5. How to write and send an email?

To switch to the mail message generation mode, you can use several methods. The most common one is to execute the main menu command File? Create? Postal message. As a result, the window for generating an email message will open on the screen, shown in Fig. 9.28.

Rice. 9.28. Creating a mail message

You can also create a new message in the panel Contacts(this panel is located at the bottom left of the program’s working interface) double-click on the desired recipient or group of contacts. In this case, in the contact creation window (see Fig. 9.28), the field will be automatically filled in To whom. To create a response message, in the main program window, select the letter you want to respond to with the cursor and click the toolbar button Answer or execute the main menu command Message? Reply to sender(this command can also be called by pressing the key combination Ctrl+ R). In this case, the fields in the contact creation window will be automatically filled in To whom And Subject.

* * *

In the mail message generation window, in the field To whom The recipient's email address is indicated. If necessary, you can enter several addresses in this field - in this case, you must separate them with a comma or semicolon.

In field Copy The addresses of recipients to whom a copy of this mail message should be sent are entered. If multiple recipients are specified, they are separated by a comma or semicolon.

* * *

In field Subject the subject of this mail message is entered using the keyboard, briefly reflecting its essence; Examples of values ​​for this field – Meeting, Invitation to the evening, Order, Vacation plans, Feedback on the ad etc. This field is optional; however, it is still recommended to indicate the subject of the letter - this is convenient for the recipient of the mail message.

The text of the email message is entered from the keyboard in a specially designed field, which occupies the main part of the interface (see Fig. 9.28). By the way, you can format the text of the letter - the formatting bar is designed for this, which is located between the field Subject and a field for entering the text of the letter.

You can insert any image (drawing, photograph, etc.) into the text of the letter - to do this, in the formatting panel, click the last button, which is called Insert picture.

* * *

When you click on this button, a window opens on the screen in which you can configure image insertion. The operating procedure in this window is intuitive, so we will not dwell on it here.

Hi all! Let's continue to dive into the functionality of Yandex in more detail. In one of the articles we already discussed this. Today we will continue this topic and look in more detail at how to use Yandex mail. We will learn many previously unknown possibilities. We will reveal the maximum functions and features of your mailbox.

Authorization and pre-configuration

To log into your Yandex mail via a browser, just go to the yandex.ru page, click on the button with the appropriate name “Login to mail” in the upper right corner of the page and enter your account login and password in the window that opens.

Once on the page with letters, you should customize the mail operation for yourself. The basic features are quite minimalistic, and the settings have a lot of interesting things. Pre-configuration of Yandex mail includes many points.

You should start by visiting your account settings: click on your login icon (by default, the circle shows the first letters of the first and last name specified during registration) in the upper right corner of the page and select “Account Management” in the drop-down menu.

Here you can add a photo that will be seen by everyone who receives letters from you and respond to them, change personal data, add social network accounts for quick login without entering a Yandex password, and also improve account security: set up two-factor authentication, passwords for Yandex applications or for the mail itself, add an additional recovery box in case you lose access to this account.

To give your mail a personal touch, you can customize the Yandex Mail interface - this is changing the boring standard theme to something pleasing to the eye.

To do this, find the gear icon at the top right of the main page of the mailbox. By clicking on it from the drop-down list, select “Design” and apply any theme you like. Now it will be more pleasant to sort through letters.

How to use email on Yandex

Email is about more than just sending and reading correspondence. You can make working with letters convenient and fast. This is especially true for those users who use Yandex mail for work purposes and are forced to sort hundreds of emails every day.

Creating and sending letters

To create a new letter, click on the large “Write” button at the top of the page. You will be greeted by fields:

From: Here you can edit the sender's name or select a different ending for the mailbox address.

“To” in this line you indicate the full email address of the recipient with the “@” sign and the domain of the mail service (for example, @yandex.ru).

“Subject” specify the subject of the letter so that the recipient quickly understands what it is about and from whom.

Below in the editor window, enter the text of the letter. The editing panel allows you to insert various elements into a letter: lists, quotes, hyperlinks, images, as well as beautifully format the text.

To activate the letter formatting function, you need to click on the “No formatting” button.

If you have to send such a letter to a large number of people, then save it as a template so as not to write again. To do this, before sending, at the end of the “Subject” line, click on the word “Template”. The “Send” button will deliver the letter to the recipient.

If you need to respond to a received letter, it is not necessary to use the “Write” button. You can always click on “Reply” in the open letter window to write a response.

How to send a photo and other files along with text

If you want to send a file to the recipient in addition to text, there are three ways. In the letter text entry window on the editing panel there are three icons - paper clips, Yandex disk and envelope.

By clicking the first one, select a file on your computer's hard drive - when sending a letter, it will be sent along with the letter as an attachment.

You can attach a photo to a letter in four clicks

If the file or photo you are sending is on Yandex disk, click on the corresponding icon. In the window that opens, select the desired file and send it directly from your .

In my opinion, this is the most convenient and fastest option for sending files. This method makes it possible to send files and photos using a smartphone. You can attach any number of files and not only photos, but also text documents, PDF files, archives, etc. Your recipient will receive a letter with links to these files and will be able to download them from your Yandex disk.

You can read more about uploading photos to Yandex cloud storage in our article:.

If you need to send a file that is in mail attachments, click the envelope icon in the editing panel, select the desired file from the mail and attach it to this letter for sending. This method works similarly to the previous one. So, if you were sending a file from Yandex disk.

By selecting the icon with a picture in the editing panel, you can insert a photo into the text of the letter by entering a direct link to this image on the Internet.

Working with the address book

An address book is a convenient way to collect all the most important recipients in one place. You can open the list of your contacts by clicking on the word “Contacts” at the top of the main mail page to the right of the inscription “Yandex Mail”.

In the “Contacts” section, you can manually add a contact by filling out all of its data in the appropriate fields.

To set up your address book, click on the familiar gear button and select “Contacts”.

You can uncheck or leave the checkbox next to automatic collection of contacts, load contacts from a file, or save existing contacts to a file.

How to find the required letter?

If you needed a specific email, and you remember the exact phrase from it or other data, then enter it in the empty line next to the word “Find” at the top of the page. A list of the best matches appears.

What are tags and how to use them?

Tags are a way to catalog letters by importance, subject, recipient (for example: work contacts, friends, relatives, services). Open any letter and in the top line after “Reply, forward, delete...” you will see a “Label” button.

By default, the list of options is small, but you can select New Label from the drop-down menu. Give it a name and choose a comfortable color. Now a letter marked in this way is easier to find in the general list.

You can also configure automatic installation of such a label on similar letters.

How to move emails between folders?

Next to the Label button there is an Add to Folder icon. The letter will be moved when you select a folder. You can create your own folders, for example “Letters from colleagues” or “Special importance”.

Speed ​​up your email using hotkeys

While on the main mail page, press the “?” or just “7” (no need to hold Shift). A mini-window will open with a list of all available hotkeys for more efficient work with letters and contacts.

If this trick doesn't work, click on the gear and select "Other". Find the item “Use hot keys” - there should be a checkmark there. To disable keyboard shortcuts, remove it.

Yandex-mail mobile application: how to use

You can easily find the Yandex Mail application in the App Store for iOS and Google Play for Android. It is very popular and is a convenient way to read and send emails from a mobile device.

After installing it on a smartphone or tablet, the first time you launch it, you will need to log in using your login and password. All possible functions and folders are accessed using the context menu button in the upper left corner of the screen.

The application duplicates the basic capabilities of browser-based mail. For example, note: the “write a letter” button is located in the upper right corner of the screen.

If you forgot your email password

There are three ways to restore access to the mailbox:

1. by the linked mobile number;
2. using an additional box (if specified);
3. the answer to the secret question.

Therefore, make sure in advance that if you lose your password, you can use any of these options.

Deleting a mailbox on Yandex

If you no longer need your email, you can delete your account.

Go to “Account Management” and scroll to the very bottom of the page.

There is a faint inscription “Delete account”.

Remember: when you delete your account, all Yandex services that were active on it will be deleted, including the Yandex disk with files, photos and albums. In addition, you will forever lose access to your wallet. Therefore, if you decide to delete your Yandex account, weigh the pros and cons and prepare for this in advance.

Currently, life without email imposes many restrictions on the user, because it is a convenient way to exchange files and messages, quickly register on any resources and store important information. You can give your preference to any domain that will be listed in this article: their interface is very similar and intuitive for new users. Even if the names of some functions and tabs are different, you can understand what they contain. To stay connected always, download your email mobile app to your phone via the Play Market or App Store. After reading this article, you will understand how to use a mailbox.

How to send letters from email

First, it’s worth understanding the main function of an email box – writing letters. Whichever domain you choose, they are very similar. At the moment the most popular boxes are:

• Mail from Google called Gmail;
• The well-known Rambler;
• Yandex service;
• Russian service Mail.ru – Mail.ru.

Using Gmail as an example, you will see how email works.

• After logging into your account, you will see in any mail a small list with sorting letters: incoming, sent, drafts... Here you can view all saved letters and delete them.

To start writing a letter, click on the “Write” button. You may be redirected to a new page, but in Gmail it will simply open a small new window.

• First, enter the recipient's email on the first line next to the “To” column.
• Then write down the topic. This is not required, but is best used in formal letters.

Now enter the body of the letter. Note that you can format it using built-in mail tools. All of them are located below: boldness, italics, font size, lists, quotes. Here you will find everything you need to neatly format your letters.

• If you need to attach any document to your letter, please refer to the upload line, which is located even lower.
• You can download pictures, links, documents and any files from your computer. If the file is too large, it doesn’t matter; first it will be uploaded to Google Drive and only then – in an email.
• Finish sending by clicking on the “Submit” button. Now wait for a response from your interlocutor.

How to sort and delete letters in email

• By selecting any section of your emails, you can remove unnecessary ones so that they do not spoil the appearance and order of your email.
• Just click on the small square next to the letter, and then on the trash can icon at the top of the screen. The letter will be deleted. You can do this with several letters at a time.
• Here you can move letters simply by marking them as incoming.

Where can I set up an email account?

Each email has a number of its own settings so that the user can synchronize the contents of the mailbox, change the password, design and other functions.

• Click on the gear icon in your mail. A small list will open, which contains the “Settings” item.

• Each tab has its own set of parameters that you can customize.

• For example, in the “Accounts and Import” item you will find basic settings: changing the password, linking accounts and phone numbers.
• Try to find such settings in your email as well.