“Call waiting and holding” is a special option from MTS that allows subscribers not to miss calls. The essence of the service is that while communicating with one person, you can at the same time answer another incoming call. The second MTS line, as the option has such a clarifying name, is preinstalled for all subscribers, regardless of their tariff plans. But occasionally it happens that the service is not activated automatically on the SIM card.
In this review, we will tell you how to activate the service on your own, but first we will dwell on its characteristic features. All this, of course, can be read on the official website of the cellular communication company, but the information there is rather scarce, and the operator prefers not to talk about the conditions for providing the option. And for many users, MTS clients, the features are of great interest, because more often than not they contain hidden pitfalls.

Connecting a second line to MTS

This option, already pre-installed or activated independently, will help you answer all calls. For example, you are talking to a subscriber, and at this time another person dials you, whose call is very important to you and you simply cannot afford to miss it. If a second line is connected, you will hear the call and accept it, thereby not ignoring the interlocutor who is important to you. During a conversation with the first subscriber, you can respond to the second and act depending on the circumstances. For example, if the call of the second interlocutor is more important for you, you can interrupt the conversation with the first, or vice versa. That is, within the framework of this service, you have a choice of several options for action.

So, what can you do if during a conversation you hear another incoming call?:

1. Ignore and continue the conversation with the first interlocutor.
2. Do not accept the second call using the number 0.
3. Pause for a while and answer the second interlocutor using the number 1.
4. Do not refuse to continue the conversation with the first subscriber, but answer the second one using the number 2 or call.
5. Hold both calls but dial the third number using N.

These commands are commonly used on phones. Modern smartphones have more convenient and simplified switching between calls.

So, let’s activate the service if it is not preinstalled on our tariff plan. Just make sure first that you really don’t have a second MTS line. This is verified using the USSD request *#43# call. Also, if your SIM card was purchased before mid-March 2009, this option was activated automatically upon purchase. But, at the same time, it may not exist if you deactivated it yourself. So better send a request and check.

This can be done not only using a request. If you actively use your Personal Account on computers or the My MTS application on tablets, smartphones, phones, check, connect or disconnect in the appropriate section.

Go to the “Service Management” section and select “All connected services”.

Find the Call Waiting/Hold option

Go to the "Second Line" option.

How much does the second line cost?

The MTS operator does not charge a subscription fee for using the second line. The Call Waiting and Hold service is free to use. But at the same time, if you want to talk to two interlocutors at once, you will have to pay for both calls according to the terms of the current tariff.

While you are talking with one interlocutor, the second one is waiting for his turn. But if they call you a third time, it will be impossible to accept the call. If you need to talk to another person, you must end one call and dial another number.

Most telecom operators have a second line feature. However, for some it is automatically connected, and some operators require activation of such a service. At the same time, the second line allows you to talk to two subscribers at once without disconnecting one of them. The function is very useful because it allows you not to miss important calls at work or from loved ones. The tele2 operator also allows its customers to use a similar service. The company calls it “Call Waiting and Holding.” The option allows you to make outgoing calls, as well as receive incoming calls, while actions occur directly at the time of conversation with another subscriber. But it goes into standby mode, that is, the conversation is held. It is not possible to evaluate the usefulness of the function, since it is recommended for activation for all clients. Description and control of the option is provided below.

For people who like to talk on the phone or are afraid of missing important or urgent calls, the service from Tele2 to connect a second line will be very useful. It allows you to be in touch at any time.

The operation of the option is very simple. During a conversation with a subscriber, as well as with another incoming call, a background sound appears on the phone, which signals another call. You can find out who exactly is calling by just looking at the screen of your mobile phone. During a call on the second line, you can do the following:

1. Disconnect from the person with whom you are talking and accept another call;
2. Switch the current conversation to standby mode and accept the call of another subscriber, and after the conversation switches to the first interlocutor;
3. It is possible to ignore the call and continue the dialogue with the first interlocutor;
4. Make an outgoing call, holding the first one on hold.

If there is a need, you can constantly switch between both calls, which allows you to alternately talk on two lines.

In addition, the functions of this option do not end there. In addition to the fact that subscribers go into standby mode, they can also be kept on the line. For example, when communicating with one person, I urgently needed to call another. Then, without the option activated, you should disconnect the person and dial another, but the second line allows you to put the person on hold and dial and talk to another person. After the call it will switch to the first one.

If we talk about the price of the service from Tele2, then today it is connected absolutely free. Also, the option from Tele2 does not have a subscription fee. But it is worth noting that calls made will be charged for calls according to the current tariff plan. Thus, when making a couple of calls at once, payment will be made in both directions. Even if one subscriber is on hold.

To manage all the features of the service, you can only use your mobile phone and its menu. When incoming calls are made, the screen will automatically provide control prompts. This allows you to easily disconnect or accept a call, as well as switch between two interlocutors. Similar tips are available on any mobile phone, regardless of year or model.

Regarding making outgoing calls, they are also made quite easily. During a conversation, you will need to go to the phone book, select the desired contact and press the call button. You can also use regular telephone dialing. In both cases, the interlocutor remains on the line, but in standby mode.

When working in standby or hold mode, you should pay close attention to the suggested tips on your phone. This will allow you not to lose your interlocutor and competently switch between subscribers.

Connecting the service

There are two ways to connect a second line from tele2 on a mobile phone:

1. Use a combination of numbers and symbols * 43 #, then press the call button. After a few seconds, you will receive a message on your phone informing you that you have succeeded in connecting to the service and will provide general information about it in the text.
2. You can enable the option using the phone settings menu. To do this, go to the call settings tab, where there should be an item indicating call waiting, or a second line. In the tab you need to connect the service by checking the required box. You can connect the option using this method on any device, but the settings may vary slightly depending on the model.

When the service is activated, it becomes possible to hold calls and receive them on a second line.

It should also be noted that the option for a second line from tele2 was activated automatically on all packages, but only until 2014. At the moment, only the client of the Tele2 company can activate the option. Perhaps some people do not need such a service.

Disabling the service

If this option is not needed, you can simply disable it. To do this, you need to send a request from your mobile phone and dial #43#. After a while, you will receive a message informing you that the option has been disabled. You can also disable the service using an alternative method, through the call settings menu in your phone.

Many people have a question about how to connect a second line on Tele2, because if you communicate with one subscriber, you may miss an urgent call from relatives, friends or work. In connection with this, the cellular operator Tele2 offered an option such as “Call Waiting” Tele2, which allows you to stay informed of incoming calls, even during a conversation with another interlocutor. The Tele2 call hold (call waiting) option will be discussed in more detail below.

Call Hold/Waiting: Entity

The Tele2 “Call Hold” option is the ability to connect a second interlocutor so as not to miss a call during voice communication with another interlocutor. A notification about a new incoming call will occur in the form of a sound signal, and the caller on the second line will play a recording that the subscriber is currently talking. An alternative action for a person who receives a call during a conversation: reset the first and switch to the second, reset the second interlocutor, alternate conversations with the first and second interlocutor with periodic holding of each of them. An alternative for the subscriber who initiated the second call: try to wait for an answer and call back later.

Hold/wait: features

Hold/Wait (“Second Line”): Cost

It is provided completely free of charge: there is no connection fee (including repeated ones) and no subscription fee. Communication itself when using the service is charged in accordance with

The article about the “Second Line from MTS” option will give you complete information on how to connect and disconnect this service.

Often, MTS users need to connect or disconnect a service. You decide for yourself what service you need, you yourself calculate how much money you are willing to spend on it. You have every right to enable any option. For example, service "Mobile Internet" now one of the most popular. People increasingly want to be in touch with the world, and MTS provides them with its services, offering loyal Internet tariffs. MTS will offer you a wide choice of connecting various options. Visit the official cellular website MTS (www.mts.ru), where you can see the full list of services offered by the company. Service "Call waiting and holding", which is the same as "Mobile Internet" It is also considered one of the most popular options.

“Second line” from MTS: what is it?

We will look in detail at what this service is, when it appeared, why it is needed, and how to connect it. Previously, if a subscriber was talking, then the other caller would hear beeps, which informed him that the subscriber was busy. Option “Call waiting and hold” or “Second line” automatically connected on all MTS tariff plans for those subscribers who use cellular communications MTS since March 13, 2009 and does not require any action from its clients. Those who joined earlier, that is until March 13, 2009, but wants to connect and use this option, they can enter a free one on their phone USSD request.

This service prevents the subscriber from missing important calls. "Second line"— this is an opportunity to keep two subscribers in touch at once. A person has the right to receive incoming calls even when he is already talking with someone on his mobile phone. You can ignore or reject the call, or answer, then the first interlocutor will have to wait a little on the second line. But it is possible that the second caller disconnects himself. This service works similarly with outgoing calls. During a dialogue with a subscriber, you can make important outgoing calls, while maintaining a conversation already in progress.

Let's analyze the work "Second line" For example. You are talking on the phone with your best friend, but at the same time, you are expecting a call from a work colleague. When you receive a second call, you hear a periodic sound - this means that you are receiving a call. You accept the second incoming call, while the first call goes on hold. The situation is similar with outgoing calls. For example, a work employee called you and asked you to clarify the data, and in order to clarify it, you should call the customer. Without disconnecting the employee, you dial the customer’s number and find out the data. After you have all the information, disconnect from the “second line”. All this time, an employee was waiting for you on the “first line”, to whom you pass on the information received. Everything is very simple. You save not only your time, but also the time of other people.

“Second line” from MTS: operating principle

If the caller gets to someone who is already talking, he will hear a polite request to wait. In turn, the talking subscriber hears periodic sounds that inform him about the presence "second line".

The subscriber himself decides which line is more important to him and makes a decision. The decisions a person can make are:

• He can ignore the incoming call, continuing with the current conversation;
• If the second caller persistently calls you, then in order to answer him, you should first enter a number "2", and then the green call button, but in such cases the first caller goes into mode "expectations";
• If the second incoming call is very important and involves a long conversation, then in order to answer the second caller and interrupt the conversation with the first, you should first press the number first "1", and then the green call key;
• It also happens that the second incoming call comes from a person who is not interesting to you, and you do not want to talk to him. The periodic sound begins to bother or distract you, then the second incoming call is reset by pressing the number «0» and still the same green call button, while the current dialogue is not interrupted.

Please note that currently the MTS mobile network has the ability to offer its customers two call modes simultaneously - held and active mode. In order to accept the third incoming call, you need to end any previous conversation. If this is not done, then the third subscriber will in any case only be able to hear busy tones.

As for charging, it all depends on the side of the active and held calls. There will be no charge for incoming calls, and both outgoing calls will be charged under the tariff plan you are using. Long-distance calls within Russia are charged at local outgoing rates. If the subscriber is in national or international roaming, then the cost of calls will be paid according to the current roaming tariff schedule, depending on the direction.
This option is available to all MTS users. The service is activated using USSD request by combination *43#. This combination also makes it possible to check the status of the service.

“Second line” from MTS: setting up a second line in the MTS mobile network using the telephone menu

Technology keeps up with the times, so even the oldest mobile phone models have the ability to connect another line. What needs to be done for this? It's very simple, to do this you need to visit the call settings. But first, it’s more logical to check the status of the option (whether it’s connected to you or not), and if it’s not connected to you, then connect it. When all the settings have been checked, you can safely start using the service from MTS - “Call waiting and holding” or as they say “Second line”.

Instructions:

1) Find " Settings" or "Options" in the menu of your mobile phone. Once you are there, find the tab "Challenges". Scroll until the “Call Waiting” option appears on the screen; if you do not find it, then enter the tab "Extra options" and try to find it there, as soon as you find it - select this function. A new window will open with a choice of options: Enable, Cancel, Status, or just the opposite "Call Waiting" There will be a place for a mark (checkmark). Click "Turn on" or check the box. The message will appear on the phone screen “Query running” or “Updating parameters...”. The phone will notify you that the operation was successful with the phrase “Call waiting is on”;
2) If you receive a message with a negative result, for example, "Operation failed" or "Call waiting is not enabled". The reasons why the negative result came are as follows:

• You attempted to activate the service outside the network area;
• While making a request, the operator could get stuck;
• Your phone may be faulty.

3) Try waiting a short period of time, change your location, or restart your phone. After the above steps have been completed, try again.
4) You can also activate this option by sending a short USSD request MTS operator. Enter the code on your phone's keypad *43# and press call. Your phone number will automatically connect to the required function. The system will soon notify you that you have activated the service.
The MTS mobile network can also offer you another useful service that will allow you to find out about those calls that were made while the phone was turned off, that is, inaccessible. This service is called “You have been called”.

“Second Line” from MTS: how to disable this service?

It happens that some subscribers do not need the service "Call waiting and holding", then how to disable it? Finding out how to refuse to use the “second line” from MTS mobile communications is not difficult. Disconnection from this service is carried out using the previously indicated USSD request in *43# format or use the telephone menu.

At the moment when we are talking on the phone and someone is trying to call us, the caller hears short beeps on the receiver, indicating that the line is busy. But if we connect the second line, then the caller will hear a voice message that we are already talking to someone. Also, he will be asked to call back later or wait until the called subscriber can accept the call.

The second line on MegaFon is available to subscribers of any tariff plans. And in order to start using this feature, you just need to connect it. But many subscribers simply do not know about this, continuing to use just one line.

By the way, the second line on MegaFon will also be useful for the called subscriber - he will see the second call, which can be very important. If you like to talk on the phone for a long time with friends and family and are afraid of missing an important call, feel free to connect a second line to your number, because This opportunity is provided absolutely free.

The second line at MegaFon is provided as part of the basic Call Waiting service. It allows you to accept a second call without interrupting the first call - this is a chance not to miss an important call. When receiving the second call, the called party will hear short beeps. Also on the mobile phone screen caller details will be displayed. What actions can the called party take?

• Accept the second call by pressing the number 2 and the green handset key;
• Reject the second call by pressing the number 0 and the green handset key.

If during a conversation you need to return to the conversation with the first subscriber, just press the number 2 and the key with the green handset. Any of the current conversations can be interrupted by pressing 1 and the same green key.

The mobile phone itself can provide simpler call management - even older handsets provide dual call management functionality. Using the prompts on the screen and the corresponding keys, we can quickly switch between calls or drop them. This is much more convenient than operating the number keys, risking dropping all calls at once.

The second line on MegaFon is active for all subscribers, regardless of the tariff plans they use. Therefore, you do not need to connect it yourself - everything is already connected. There is no subscription fee for the “Call Waiting” service. As for call tariffs, it depends on the direction of calls. For example, both inboxes will remain free. If the first call was an outgoing call, then it will be charged according to the direction used, and the incoming call will be free (when on the home network).

Using a second line involves automatic use of the second basic free Call Hold service. It is this that allows us to hold the first call while we are busy talking with the second caller. It also helps make outgoing calls on the second line while keeping the first subscriber on hold. This service is automatically connected to all MegaFon subscribers. Also, all MegaFon subscribers have access to the basic Conference Call service, which allows you to organize group calls to jointly discuss work or private issues.

Let us remind you that in a situation where your phone is out of network coverage or is turned off, the Voicemail service is activated. We have already talked about how to use the answering machine on MegaFon earlier.

You can connect a second line on MegaFon, if for some reason it turns out to be disconnected, using the USSD command *43#.

How to set up a second line via phone

You can also set up a second line from MegaFon through the phone menu. To do this, visit the call settings menu and find the “Second Line” item there (or “Call Waiting” - the names may differ depending on the phone model). There we can check service status and connect it.

How to disable the second line on MegaFon

Are you afraid of getting confused by incoming calls? Then the second line should be disconnected. To do this, dial the USSD command *43# or use the call settings menu in your mobile phone.