Technological progress brings significant changes to the daily life of citizens. Some services that were in great demand until recently are gradually being replaced by other, more advanced areas. These legacy technologies include community antennas and radio access points in multi-family buildings, which are an integral part of older multi-family buildings.

What is a collective television antenna

A common house antenna is a complex complex designed to receive a television signal. The system includes many elements: the TV antenna itself, cables, special amplifying devices and home network distribution. But to date, the design has been significantly simplified, and the number of channels has been increased.

The advantages of this way of watching TV include low cost and no need to buy expensive devices.

Service company

Since collective television antennas are part of an apartment building, in fact they are common property and their maintenance is usually handled by management companies or HOAs. But usually the provider is Rostelecom, with which a service agreement has been signed. If the equipment ceases to function, then this company must restore its working capacity. Before filing a refusal, it is necessary to clarify which organization serves the common house antenna.

What is the price

The use of this service is not free. The amount of payment depends on the region and on the service company. Also, this factor depends on the number of main TV channels. For example, in Moscow and St. Petersburg there are several dozen of them, in the regions of Siberia - about 5-10. That is, the amount of the fee differs several times. The average cost per month is about 150 rubles.

Why are they refusing the service?

In accordance with current standards, Rostelecom no longer installs general house antennas. Persons wishing to issue a refusal can write an application directly at the office of the company or via the Internet.

If the client applied to Rostelecom for the first time, then he will be offered to connect digital television, for which he only needs to purchase a small set-top box.

Reference: Users connected to a fixed antenna are required to pay for it monthly. Regardless of whether the subscriber uses it or not, payments should be made regularly, unless an official refusal is issued.

Users identify the following disadvantages of a common house antenna:

• a small number of TV channels;
• the inability to sort the video, the view type is analog;
• image quality is significantly lower than that of digital television;
• uncomfortable navigation, the inability to rewind the video.

The line for paying for a common house television antenna is included in the general receipt for utility bills. Sometimes the company servicing the antenna sends separate payments.

How to cancel at the office

When registering a refusal from the Rostelecom antenna, the applicant must indicate the reason. The application contains a list of factors due to which the client may refuse this service:

• choice of modern IP TV technology;
• installation of satellite television;
• transition to cable TV from Rostelecom;
• provider change.

If the client decides to turn off the TV antenna through the company's office, then he should adhere to the following algorithm of actions:

1. If there is a debt, then you should pay it and keep the check.
2. Prepare a set of documents (passport (or other identity card), contract with registration number, certificate of ownership in case the registration does not match the address of the antenna).
3. Go to the Rostelecom office and write an application to terminate the current contract.

Attention: The withdrawal procedure is free of charge and is not subject to state duty.

How to turn off the antenna through the "Public Services" is given below.

How to disable through the Unified Portal of Public Services

The website offers users a huge list of services, thanks to which citizens can receive many public services without leaving their homes. Therefore, the number of visitors to the portal is increasing every year.

You can also turn off the Rostelecom antenna through the State Services. This function is available only when the organization - the recipient of funds for the service, is available in the single portal database. Otherwise, the owner will need to contact the division of the company personally.
To refuse to use the collective television antenna through the public services website, you must follow the following instructions:

1. Log in to your personal account.
2. From the list of services, select the one you need, indicating the operator.
3. Fill out the displayed application, attach a scanned copy of the passport and a check for paying debts (if any).
4. Fill out an online contract and send it to the specified email address.

Rostelecom is a leader in the provision of interactive home television services due to its high quality and reasonable cost. However, technology is constantly evolving, and many users decide to abandon interactive TV in favor of the Internet. The question naturally arises of how exactly to turn off Rostelecom television. There are several options for turning off the TV, and a temporary blocking function is also available, for example, for people leaving for a long time. Disconnection can be issued at one of the offices of Rostelecom or remotely.

Visiting the provider's office in order to refuse Rostelecom TV services is the most popular and acceptable option, since you can personally consult and find out the details of the refusal from a company employee. To complete the procedure for turning off the TV at a time, you need to prepare and take with you:

• the passport;
• connection agreement;
• equipment (attachment), if it was rented from the company upon connection.

Important! Mandatory presence of a person and his documents for registration of the application. Close relatives will not be able to turn off the TV even with the documents of the person with whom the contract was concluded.

At the provider's office, you will be asked to fill out a special application form, it must be drawn up in two copies. One copy remains with the employee, and the second is taken by the user. After filling in all the fields of the form, an employee of the company checks the information and puts a wet seal.

After completing these steps, you should not wait for an instant disconnect, in most cases, you need to talk with the manager who reviews applications by phone and re-confirm the refusal of the TV. After the application is considered and no obstacles are found for terminating the contract, then it is fully satisfied.

Turning off television through your personal account

Despite the fact that there is an option to remotely refuse TV without a personal visit to the branch, it will not work online. Remote refusal implies filling out the same application form, where all fields must be filled out. This application is sent by regular mail to the branch where the decision of the user to completely abandon Rostelecom television is considered. Employees contact the user by phone to clarify information. Unfortunately, it will not be possible to completely disable interactive TV in your personal account.

After checking all the information and making a decision, at the agreed time, technicians will arrive at the user to disconnect the TV. You can apply remotely if you have your own equipment, if the user has not rented a set-top box from the company.

Important! Complete disconnection is possible only if there is no negative balance on the user's personal account.

Otherwise, you must first pay off the debt, after which you can already apply. A negative balance is a significant reason for rejection.

Despite the fact that it is not possible to disable the service in your personal account on your own, there are ways to cancel a subscription to paid additional services or temporarily block TV. This is especially true for people who go on vacation, a long business trip and plan to renew their subscription to Rostelecom interactive TV upon their return.

Temporary blocking of Rostelecom television service

Using your personal account, you can apply for an online blocking. This function is called "". Please note that this option has time limits, you can block for a period of 30 to 90 days. You can connect and refuse both at the company's office and through your personal account to block TV. You must specify the period for which the blocking is planned to be enabled, as well as the personal account number. You can also cancel the blocking online or by contacting an employee of the Rostelecom branch by phone.

If desired, in your personal account you can also independently refuse additional paid options without visiting the Rostelecom office. To do this, you need to go to the "Paid Services" section in your personal account and click on the options that you need to enable or disable. After that, in the window that appears, you will need to enter the code that will come to the address Email to activate.

Today, more and more people use the services of companies that provide cable TV connections. Samo cable TV is a model of television broadcasting, the signal of which is transmitted at high frequencies, and the signal itself is transmitted using a special cable. If you no longer need such services, then the procedure for terminating the contract is as follows.

Instruction

Television, connected via cable, has long almost supplanted the broadcast. This is facilitated by the absence of the need for complex and expensive antennas, the highest picture quality, and a huge selection of channels. In addition, the advantage of such television is stability, high reliability and no interference. Cable TV is offered by many different operators. But among the variety of advertisements, it is worth paying attention to the offer of a large leading company, which is certainly MTS.

MTS cable TV from one of the industry leaders

MTS, which has become one of the most significant mobile operators, is no longer limited to communication services. The company successfully provides high-speed Internet and digital television. Moreover, MTS cable TV has a number of advantages.

The main advantages of such cable TV are interactivity and the ability to combine Internet and digital television in one tariff plan. For users of the MTS cable TV service, language selection and various additional services are available. The option to set the broadcast to pause is very convenient. If necessary, you can take a break from watching a TV show, and then easily continue it. Viewing is controlled directly from the remote control or through the "Personal Account".

Description of the digital TV service from MTS

MTS cable TV is a modern and high-quality service with a wide range of features. Reliable and high-quality digital cable television is transmitted via the Internet. A number of channels are broadcast in exceptionally high HD quality. In addition to the colorful and clear image "Home TV" MTS has a number of other advantages.

Manifold tariff plans allows you to choose the most convenient one in terms of payment terms and a set of channels. The set of channels in the package can be customized by eliminating unnecessary ones. You can freely select the desired broadcast language. The option of ordering films allows you to arrange a personal cinema to your liking.

Setting up information services displays up-to-date information from news and weather data to exchange rates and traffic jams. It is very convenient to re-view today's or yesterday's programs. Pause allows you to interrupt and then continue watching. This feature is extremely popular and very useful.

Tariff plans for cable TV from MTS

MTS Cable TV offers two main tariffs. Tariff " Base" costs 129 rubles per month and provides the ability to view 121 channels. Ten of them are shown in HD quality. With a general connection with high-speed Internet 200 Mbps, the use of cable TV at this rate is free.

Tariff " Nothing extra" costs 300 rubles per month and includes 63 channels. But these are the most popular and rated channels. At the same time, 28 of them are shown in HD quality. Also for this plan, the TV decoder is free. Viewing opportunities are easily expanded by connecting additional TV channel packages for an additional fee.

Fans will be interested PLUS FOOTBALL» cost 380 rubles per month. Movie lovers will love PLUS Kino at a similar price. The Discovery channel will cost 20 rubles, the Adult package will cost 250 rubles, and the Global package will cost 900 rubles a month. The Multiroom option costs 39.75 rubles per month for two and 75.5 for three TVs.

Also of interest is the combination of high-speed fiber-optic Internet and cable TV. Internet speed varies between 20...500 Mbps depending on the tariff.

MTS cable TV requires a special set-top box and a router that supports IPTV. The router is provided free of charge, and for the set-top box with the "Basic" tariff, you have to pay 99 rubles per month. For the tariff plan "Nothing more" the decoder is free.

To control cable television, they use "", which includes the contract number and their password. In this case, the tab " Home Internet and TV".

MTS cable TV connection

To connect, an application is made on the MTS website. You can also order connection at MTS offices and by phone +7 495 636 0 636 . This requires the availability of technical capabilities at the appropriate address. When applying, you will need an MTS phone number or address. It is rational to connect MTS cable TV together with fast Internet from MTS using GPON technology.

Within 72 hours, the time of arrival of a specialist to connect the service will be agreed. The contract is drawn up in the presence of a passport.

Disconnection of MTS cable television

By the contact phone, find out the address of the office where you can terminate the contract and return the equipment.

Possible problems with MTS cable TV and their solution.

When the television stops working, you should check the availability of funds in the account in the "Personal Account". If the TV is paid for, and there are problems, restart the equipment. When a reboot didn't help, the next step is to call +7 495 636 0 636 to tech support.

Once upon a time, MTS provided exclusively services cellular communication. But already today it is ready to offer its subscribers access to high-speed Internet and high-quality digital television. And cable TV from MTS is distinguished by its interactivity– users can enjoy additional services, select broadcast languages ​​and even pause programs to continue watching later. Managed cable TV from MTS through " Personal Area” or directly using the remote control.

The "Home TV" service offers subscribers high-quality cable television, the channels of which are broadcast via the Internet. Broadcasting of individual channels is carried out in HD quality, which will be appreciated by lovers of a beautiful detailed image. Other advantages and benefits of the service:

• Several tariff plans - you can choose one or another package of channels at your discretion;
• The possibility of personal choice of channels - you can create the content of the package yourself, excluding channels that you simply do not need;
• The ability to re-watch programs - view any program that aired yesterday or today;
• Pausing the broadcast you can be distracted by doing important things, and then return to watching TV from the point of interruption;
• Multilingual broadcasting - choose the broadcasting language yourself;
• Possibility of ordering video films on demand - arrange a real cinema at home;
• The ability to connect information services - you can display exchange rates, weather reports, as well as a map of traffic jams on your TV screen.

If you want to join high-quality modern cable television with a whole bunch of additional services, feel free to choose television from the MTS operator.

MTS cable TV tariffs

The MTS operator is ready to offer its subscribers two main tariff plans:

• "Basic" - includes 121 channels, 13 of which are broadcast in HD format. The cost of the tariff is 145 rubles per month. This should also include the monthly fee for the decoder - it is 99 rubles per month;
• "Nothing Extra" - carefully selected 65 channels for 300 rubles per month, 26 of which are broadcast in HD. An excellent solution for those who love a high-quality picture and do not want to subscribe to extra channels. A TV decoder is provided free of charge.

Additional thematic packages can be connected to each set of channels- "Kaleidoscope" for 100 rubles/month, "Adult" for 250 rubles/month, "Global" for 900 rubles/month, "PLUS KINO" for 380 rubles/month, "PLUS FOOTBALL" for 380 rubles. /month, "Discovery" for 20 rubles/month and many others. It is also possible to connect the Multiroom service to 2 or 3 TVs - the cost of the service is 99 rubles per month.

In addition to home cable TV from MTS, subscribers can connect high-speed mobile Internet using GPON technology (fiber optic will be laid in your apartment). The connection speed varies from 60 to 500 Mbps. By the way, to watch MTS cable television, you will need a special set-top box and a router that supports the IPTV protocol. But if the router is provided for use free of charge, then you will need to pay 99 rubles per month for a TV decoder. If you use the “Nothing Extra” tariff, then the decoder will be provided free of charge.

To manage the cable television service, use the "Personal Account" of MTS, located on the official website of the operator. But instead of the " mobile connection» use section « Home Internet and TV. For authorization in the service, the contract number and password are used.

How to connect cable TV

Together with a TV connection, you can connect yourself to high-speed Internet from MTS using GPON technology. Application processing time is up to three days. During this time, an employee of the MTS company will call you and agree with you on the time of the arrival of a specialist who will connect.

How to turn off cable TV

In order to turn off MTS cable TV, contact the operator at +7-495-636-0-636 and find out the address of the office where you can terminate the contract and hand over subscriber equipment.

Why MTS cable TV does not work

If your TV from MTS does not work, try rebooting all subscriber equipment. Also, the efficiency of the service is affected by the timeliness of making payments for payment. If there is money in the account, the equipment is rebooted, but the TV is still not working, call +7-495-636-0-636.